Chilworth Holidays from £189

Great staff. Food was good and reasonably priced. Rooms were dated shower etc was like walking back into 1990. Towels werent changed or bedding cahnged stayed for 3 days. Ok for the price

Nice hotel, just what you’d expect for the price! excellent cleanliness of the bedroom.

Use of computerised check in is impersonal but there were staff near to help. Staff were friendly, polite and helpful. Water when using the shower flooded the bathroom, which I had to clean up to prevent a fall. The timer was on too long and too bright. When I went into the bathroom in the early hours, it lit up the bedroom therefore woke up my husband. Bed was uncomfortable as it dipped in the middle and the quilt was too heavy for this time of year. Pillow had been washed too many times as the filling was in clumps (should be thrown away). Poor sound proofing. The disabled parking area was very limited due to cars parked which were not displaying blue badges. I would advise someone checking the disabled parking area at regular intervals.

Paid for an upgrade as no level floor rooms .complained about food. No manager available .poor policies which need to be addressed Disappointed