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"The hotel was disappointing due to excessive noise throughout the stay. Not ideal if you’re looking for a peaceful stay."

"Large spacious family room. Had all amenities. Powerful and hot shower room in need of modernisation. Sink broken and shower chipped and cracked. Towels clean but stained . Exterior looking rather shabby and dated as was the room. . No sound proofing of room, could hear neighbours alarms sounding off at 2.30am . Worst off all, there was drilling occurring at 4am in the neighbouring kitchen, which is really unacceptable, otherwise would have given a better score ."

"Shower curtain rank area is rank ... Help apon arrive was like the Spanish inquisition"

"Great airport hotel, convenient for trains to London & airport, really good included Breakfast."

"Lovely room. Decent dinner menu. Staff a little slow."

"Super fast and friendly check in courtesy of Mark. A great stay."

"The staff were friendly but the room was very poor. It was very dated, small and in need of a huge renovation. The carpet was dirty and there were lots of marks or the furniture and walls. It was clean on the surface but I don’t think it had been deep cleaned for some time. The amenities were also poor."

"Very well maintained hotel in a serene golf setting. Lots for kids and adults to do. The pool and spa were one of the best we have been to. The food in the restaurant could do with a bit of improvement."

"We arrived on 2/5, everyone of the staff are so friendly and couldn’t do enough for you, explained everything to you , the rooms are big , aswell as the bed!! Comfy , everything you want in a room was in! Breakfast was so organised and plenty of, so you don’t go hungry , it was amazing , derek (staff) was a joy to chat too, funny with our granddaughter With his jokes ! My granddaughter went swimming ! I cannot fault anything with this hotel , but I will be using this hotel everytime I come to Hemel Hampstead it’s a 6 ⭐️ for me !"