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"According to the hotel review, the location of the hotel is nice, and the parking is good, but the cleaning is not satisfactory. The bed sheets were not properly cleaned; there were still traces from previous use. Also, the chair had dust on it; it was not properly cleaned, and it wasn’t vacuumed."

"Good points: On arrival, there was plenty of parking in a pleasant setting. The reception staff were very friendly and provided clear directions to my room, the bars, and other facilities. The main reception area was well presented and gave a very promising first impression. Not so good: The room was clean and a good size, but it felt a little dated, particularly the bathroom. There was damage to the door, and some of the fittings looked tired. Bad points: When I went to use the pool and gym facilities, three members of staff at the spa desk simply told me to help myself to a towel from the large pile next to them and that the male changing rooms were through the double doors, which my room key should open. There was no guidance on what was connected to the changing rooms, where the gym was, or where any other facilities were located. In fact, a local spa member gave me better customer service than all three staff combined. The restaurant layout felt very impersonal, almost like a school dinner hall, with row after row of tables. Service was prompt — perhaps too prompt. I ordered sausage and mash, although it had a fancier name on the rather tatty menu. It felt as though the waiter took my order to the kitchen and returned almost immediately with the food. It was food, and I was hungry, but it was nothing to write home about. Summary: At around £130 per night, would I stay again? No."

"We stayed one night at a historic and cultural hotel which stood in a convenient location. We loved the spacious garden in the evening enjoying dinner there. Although the hotel has centuries of history, every corner of the hotel was well maintained by keeping the tradition and atmosphere at its original style. The room was a bit old (which the floor was a bit leaning), the two nights stay was comfortable and relaxing. For those visitors who cherish the value of history and traditions, this hotel would absolutely fit your taste. For those who is look for functional and modern facilities, this may not be the one. However, this hotel would be an eye opener to diversify your values of appreciating what our ancestors left for us."

"Average"

"The room was really nicely done and I appreciated the little extra touches like biscuits, hot chocolate sachets, and nice bramley toiletries. It was a bit dated in places (eg bathroom door chipped at the bottom, a couple of moths, and noise from other rooms using their water and walking upstairs). The staff were very friendly and attentive, making for a nice check in and check out experience. The pool, steam room, sauna, and jacuzzi were so lovely. It was a peaceful area that felt modern and clean. It was a little small so felt busy at times (eg waiting to use the jacuzzi) but was really great to have at this hotel. The rain shower in the bathroom was also really lovely. Breakfast was great with a really nice selection all round and full size pastries and pancake machine a real bonus! "

"Superb breakfast - the staff at this hotel are superb & can’t do enough for you "

"Good location, clean room, pillows are a little hard but that maybe my preference, use of the health centre and pool was included, nice perk. Would recommend "

"Nice clean room, very comfortable bed. Staff were always polite and friendly and the breakfast was great. Will be back I am sure. "

"Lovely hotel, staff are very helpful. The hotel has found extra ways to charge the customer, for example parking now has a fee and this doesn’t even reserve a parking space, sometimes it’s full due to events or golf, being a guest doesn’t give you access to the spa, i booked a treatment with the spa and this treatment was around 80 mins, that should tell you how much it cost, and even that didnt give me access to the rest of the spa just the treatment room, though the treatment itself was amazing. I found the whole experience bizarre as I have never been to a four star hotel and was charged extra for literally everything apart from the room, wouldnt it make sense to make everything inclusive even if that means paying that bit extra?. Anyway that’s my take on the whole experience."