Search Hotels Near Cenote Azul, Bacalar

"One of the nicest hotels I’ve ever stayed at the staff was really helpful. I like the fact that it’s a smaller property. My room had a beautiful phenomenal view. I like the fact that I was able to check out a kayak at no extra cost and it was available for whenever I needed it. I also really enjoyed the dock with the tanning buds. The food was also amazing."

"Very bad hotel…. Every thing is falling a part…. Terrible maintenance…. Furniture old and obsolete …. I rent the room at Laguna Hotel Bacalar for 5 days…. I did not stayed there…. Only for a few minutes…. I grab my belongings and I left to rent another room some where else near by (Casa Arabe) I don’t understand how the City authorities allowed the hotel to operate under this circumstances…. I paid a lot for this hotel that is not worthed…. I don’t know how Expedia is willing to rent rooms for them….Extremely super UGLY property. Francisco Saldana"

"Súper recomendable; sin duda volvería a regresar. La atención de todo el personal es excelente. La comida del restaurante muy buena. Las instalaciones en general están muy bien, limpias y con buen mantenimiento. 100% lo recomiendo."

"It was overall good, the breakfast could be better tbh, but we enjoyed our room which was the lagoon front one and had nice time looking at sunrise from our room :) "

"Cristalino offered a perfect experience for our adult family. We had an excellent time.kayaks, swimming, food and drink. Everything was absolutely perfect. Thank you!!"

"The staff in the restaurant were excellent. Food and presentation of the view was great. View from our lagoon front room was beautiful. Weren't impressed for only getting two free bottles of water for our entire stay. For the price of the room water should be included free for entire stay. Lack of personality in the room due to no artwork on the walls vs the picture on their site when booking. Would have been nice to have tissues and body lotion provided in the room along with coffee maker and coffee. Overall we enjoyed our stay. "

"Check the room you are getting, the descriptions are not always what you get. Two or three rooms say garden rooms and they are not."

"Everything was perfect "

"Good scenic location and very comfy bed. Staff were not very friendly, especially the older porter who was decidedly grumpy! We thought we had paid in advance only to be told we owed the amount on arrival. We were told it was a 20 minute walk into town but it was over half an hour. The place needed a lot of tlc including tatty chairs on our balcony and broken tiles on the floor. Our shower sprayed water everywhere, flooding the bathroom. No hairdryer or fridge."