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"Room perfect, staff helpfull."

"Pleasant staff, convenient."

"great well designed bathroom, room was perfect, staff all good"

"Very helpful staff on Reception, in the Spa and Housekeeping. "

"Really good stay. Staff were friendly "

"Room was clean and tidy, staff were helpful."

"A warm welcome all the staff were friendly, a lovely room clean and warm. The food was very good with an excellent wine list. Will be going back. "

"Room was ready when we arrived and was excellent. Location on airport was just what we wanted and didn’t disappoint. Restaurant on site was exceptional. "

"Great staff, wonderful hotel and food. "

"Excellent period hotel with very accomodating staff"

"Great stay at the Bournbrook with my eleven year old son. The staff were brilliant and friendly throughout, and just couldn’t do enough for us. It’s such good value and ideal for our trip to Birmingham. We ate in the restaurant and both meals we had were good. It’s my third visit here and I’ll certainly be back when I next visit Birmingham "

"Staff were lovely, restaurant was fabulous. Room was clean and very large but is very tired especially bathroom! However my understanding is that the hotel is undergoing a renovation and when this is completed it will be fantastic "