Title: Ocean View Apartments – Delicia Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Ocean View Apartments – Delicia ## Photo gallery for Ocean View Apartments – Delicia ![Land view from property - Ocean View Apartments – Delicia (Cancun)](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/374d4a59.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Ocean View Apartments – Delicia (Cancun)](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/31e90942.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Studio, Balcony, Beach View | Premium bedding, pillow-top beds, in-room safe, individually decorated - Ocean View Apartments – Delicia (Cancun)](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/4440ff5d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Studio, Sea View | View from room - Ocean View Apartments – Delicia (Cancun)](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/08d87b0c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach Condo -Panoramic View 180 Degrees | Terrace/patio - Ocean View Apartments – Delicia (Cancun)](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/aa9f563d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Ocean View Apartments – Delicia sits near La Isla Shopping Mall, offering a peaceful beach getaway. Guests can relax by the pool, enjoy the private beach, book a massage at the spa, or visit the on-site coffee shop for a quick pick-me-up. ## Reviews 7.2 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room £139 includes taxes & fees 1 Mar - 2 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 11 of 11 rooms ### View all photos for Deluxe Studio Suite, Oceanfront (Delicia Frente al Mar) ![Deluxe Studio Suite, Oceanfront (Delicia Frente al Mar) | Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/d433a2cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, Oceanfront (Delicia Frente al Mar) ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Pillow menu Portable fan Premium bedding Pillow-top bed - Beach view - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Beach Condo -Panoramic View 180 Degrees ![Beach Condo -Panoramic View 180 Degrees | Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/ccbc6486.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Beach Condo -Panoramic View 180 Degrees ### Highlights Furnished balcony or patio Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Flat-screen TV Pillow menu - Beach view - 431 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Condo 1 Panoramic Ovean view 180 degree ![View from room](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/c729a864.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Condo 1 Panoramic Ovean view 180 degree ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Flat-screen TV Pillow menu Portable fan Premium bedding - Ocean view - 431 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Panoramic Studio, Sea View ![Panoramic Studio, Sea View | View from room](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/08d87b0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio, Sea View ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Pillow menu Ceiling fan Premium bedding Pillow-top bed - Sea view - Sleeps 4 - 2 Queen Beds ### View all photos for Panoramic Studio, Balcony, Sea View ![Panoramic Studio, Balcony, Sea View | Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/81bc73c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio, Balcony, Sea View ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Flat-screen TV Pillow menu Ceiling fan Premium bedding - Beach view - Sleeps 4 - 2 Queen Beds ### View all photos for Luxury Studio, Balcony, Beach View ![Luxury Studio, Balcony, Beach View | View from room](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/b453d302.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Studio, Balcony, Beach View ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Mini-fridge Flat-screen TV Pillow menu Portable fan - Ocean view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Studio Suite, Sea View ![Superior Studio Suite, Sea View | Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/baed30a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio Suite, Sea View ### Highlights Individually furnished Individually decorated Air conditioning Mini-fridge Flat-screen TV Pillow menu Portable fan Premium bedding - Ocean view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Studio Suite, Balcony, Sea View ![Deluxe Studio Suite, Balcony, Sea View | Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/64d873b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, Balcony, Sea View ### Highlights Balcony or patio Soundproofed Individually furnished Individually decorated Air conditioning Mini-fridge Flat-screen TV Pillow menu - Ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Panoramic Studio, Balcony, Beach View ![Panoramic Studio, Balcony, Beach View | Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/81996185.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio, Balcony, Beach View ### Highlights Balcony or patio Soundproofed Individually furnished Individually decorated Air conditioning Flat-screen TV Pillow menu Portable fan - Beach view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Panoramic Studio, 1 Queen Bed, Balcony, Sea View ![Panoramic Studio, 1 Queen Bed, Balcony, Sea View | Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/d8959e5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio, 1 Queen Bed, Balcony, Sea View ### Highlights Balcony or patio Soundproofed Individually furnished Individually decorated Air conditioning Mini-fridge Flat-screen TV Pillow menu - Beach view - Sleeps 2 - 1 Queen Bed ### Panoramic Studio Suite, Balcony, Sea View ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Mini-fridge Flat-screen TV Pillow menu Portable fan - Ocean view - 1 bedroom - Sleeps 4 - 2 Double Beds ## You may also like Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102572400/102572365/67b5d537_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AVA Resort Cancun - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Ocean-View-Apartments-Delicia.h20477369.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Ocean-View-Apartments-Delicia.h20477369.Hotel-Information) ## About the area Located in Zona Hotelera, a neighbourhood in Cancun, this aparthotel is near the airport and on a private beach. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. El Sol de Cancun and Extreme Adventure are also worth visiting. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) [View more Aparthotels in Cancun](https://www.expedia.co.uk/Cancun-Apart-Hotels.d179995-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.04733%2C-86.78303&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SF5-G2MeHiYMxf23uJltxhsL4CM=) Boulevard Kukulkan Km 19.5, Cancun, QROO, 77500 ### What's nearby - ![Hermosa Laguna Nichupte de agua Salada y color hermosas ](https://images.trvl-media.com/place/179995/87a37650-106b-4915-9d83-11c3469d9d6d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nichupté Lagoon 2 min walk \- 0.1 miles - ![Aerial view of Iberostar Selection Hotel garden and Laguna Nichupte Lagoon in Cancun, Quintana Roo QR, Mexico.](https://images.trvl-media.com/place/6075620/344db3fc-b82b-44bd-936f-899729d4e71f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Iberostar Cancun Golf Course 13 min walk \- 0.7 miles - ![El Rey Ruins featuring a ruin](https://images.trvl-media.com/place/6075612/d1216033-9e1d-4c13-9986-ad239063ba29.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Rey Ruins 18 min walk \- 1.0 mile - ![Playa Delfines which includes tropical scenes, general coastal views and a beach](https://images.trvl-media.com/place/6075628/7d4170a0-911e-45f7-bafe-0f815ed10689.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Delfines Beach 19 min walk \- 1.0 mile - El Rey Ruins Trailhead 18 min walk \- 1.0 mile ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 14 min drive ### Restaurants - Royal Solaris Cancun 4 min walk - Zai 13 min walk - Azvl 5 min walk - Marco Polo Restaurante 5 min walk - Restaurant Las Fuentes 5 min walk ## About this property ### Ocean View Apartments – Delicia When you stay at this beach aparthotel, you can enjoy umbrellas and sunloungers. The apartment offers comforts like a pillowtop bed and premium bedding, plus free WiFi and a flat-screen TV with cable channels. Additional amenities include a pillow menu, a ceiling fan and a hairdryer. Air-conditioned accommodation at this aparthotel offers a safe and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. This Cancun aparthotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis. Recreational amenities at the aparthotel include a private beach and an outdoor pool. Guests can pamper themselves by indulging in the on-site spa services. Services include massages. ## Similar properties ![Poolside bar](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187053/88857c66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cyan Cancun Resort & Spa Zona Hotelera - On private beach - Pool - Spa - Parking included 7.6 Good 1,829 reviews £86 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=58187053&PinnedHotelID=58187053&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun-loungers, beach umbrellas, beach massages](https://images.trvl-media.com/lodging/1000000/10000/100/100/ea1faa2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids’ pool 8.6 Excellent 2,734 reviews £146 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/62000000/61420000/61419800/61419732/f67ce6b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Cancun Hotel Zone Zona Hotelera - 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Pool - Parking included - Free Wi-Fi - Restaurant 7.6 Good 1,156 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=980531&PinnedHotelID=980531&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=20477369,58187053,100,61419732,5823727) ## Property amenities ### Beach - On a private white sand beach - Beach loungers - Beach towels - Beach umbrellas ### Pool/Spa - Massage - Outdoor pool - Spa services ### Internet - Available in the apartment: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) from 6:30 AM to 10:30 PM at scheduled times and on request - Free uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Dining - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant ### Bedrooms - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - 1 private bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Outdoor areas - Garden - Outdoor furniture - Terrace ### Laundry - Laundry detergent - Laundry facilities ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Ceiling fan - Portable fan ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible van parking - Designated smoking areas ### Services and conveniences - Daily housekeeping - Grocery/convenience store - Limited-hour front desk - Luggage storage - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - Near a health/beauty spa - Near the airport - Near the ocean - On a lake - On the waterfront ### Things to do - Casino nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - Fire extinguisher ### General - Garden - Individual decor - Individual furnishings - Property does not allow children ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 7:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 3:00 PM - 7:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children younger than 25 are not allowed at this adults-only property; all guests 25 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 250 per accommodation, per stay - Cleaning fee: USD 39 per accommodation, per stay. - A damage deposit of USD 250 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 39 per vehicle (one-way, maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash On-site parties or group events are strictly prohibited Long-term renters welcome Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Guests under 25 years old are not permitted at this adults-only property ### Property is also known as Ocean View Apartments Delicia Apartment Cancun Ocean View Apartments Delicia Apartment Ocean View Apartments Delicia Cancun Ocean View Apartments Delicia Ocean Apartments – Delicia Ocean View Apartments – Delicia Cancun Ocean View Apartments – Delicia Aparthotel Ocean View Apartments – Delicia Aparthotel Cancun ## Frequently asked questions ### Does Ocean View Apartments – Delicia have a pool? ### How much does it cost to stay at Ocean View Apartments – Delicia? ### Is Ocean View Apartments – Delicia pet-friendly? ### How much is parking at Ocean View Apartments – Delicia? ### What time is check-in at Ocean View Apartments – Delicia? ### What time is check-out at Ocean View Apartments – Delicia? ### Does Ocean View Apartments – Delicia provide a shuttle to the airport? ### Where is Ocean View Apartments – Delicia located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ocean View Apartments – Delicia Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 9.2 Location ### 8.0 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 45 8 - Good 25 6 - Okay 13 4 - Poor 5 2 - Terrible 25 ## Reviews ### 8/10 Good #### Karin 16 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice property and room had a great view of the ocean. Wish we could have seen the sun come up from our balcony. Had a small kitchenette. We did not have a table on the balcony which would have been nice and we also had low water pressure in the shower. The beds were comfortable. ##### Karin Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Sergiy 29 Nov 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication We stay for 10 days Very nice area No kids… very quiet, grocery on the property and restaurant Local bus nearby. Room was perfect The only things-the property is old and need renovation Beach and infinity pool is nice ##### Sergiy ### 8/10 Good #### Jeffrey 5 Jan 2024 Liked: Amenities, property conditions & facilities, communication Great location, pool and beach. Fantastic view from the balcony! Lots of dining options nearby and taxis are always close to take you anywhere you want to go. Only improvement suggestion would be for housekeeping to change sheets and towels more often. ##### Jeffrey Stayed 6 nights in Dec 2023 ### 8/10 Good #### Juan-Carlos 4 Jan 2026 Liked: Cleanliness Disliked: Communication Pool / Beach : great. No crowded and stunning views Restaurant: many options around but the one in the property is great food & service Security; very safe. 24/7 guards Room: hotel size. 2 X Twin beds. Nice view and quiet. A little bit outdated. kitchen and appliances.... Very old and just for show really (microwave was dirty & rusty inside) Bed: very hard and pillows just ok. A/C: very quiet In short : a cozy place to stay if you want to spend more time outside than in your room. With nice pool, beach and food service ##### Juan-Carlos Stayed 6 nights in Dec 2025 ### 2/10 Terrible #### juan 29 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Had to wait for more than an hour because maintenance guys were working. Ask for extra towels and never showed. Rugs to old and dirty. Cero comunication before 3:00 pm Worst host ever ##### juan Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Luis Gregorio Guerrero 30 Dec 2023 Liked: Cleanliness, amenities, property conditions & facilities I will recommend and also will stay here on my next visit if they have rooms available ##### Luis Gregorio Guerrero Stayed 3 nights in Dec 2023 ### 2/10 Terrible #### Mehbod Cameron 16 Sept 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Towel and Bed sheet were dirty . Lots if aunts in kitchen and bed . There was false advertisement. Address was wrong . It took me more than half a day to find the place because place is called Cancun Plaza not ocean view apartment. I do not recommend this place all kitchen equipments were not functioning such as microwave no coffee no water for guest ##### Mehbod Cameron Stayed 4 nights in Sep 2025 ### 2/10 Terrible #### Elizabeth 1 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication The property in Cancun is very old, dirty, dark, and unsafe. I would never go back. ##### Elizabeth Stayed 3 nights in May 2025 ### 2/10 Terrible #### Francisco J 12 Apr 2025 Disliked: Cleanliness, property conditions & facilities, communication Unsanitary conditions such as human fluids all over the bathroom toilet , hair on the bed, kitchen was dirty and sticky, check in and out in less than 5 minutes the worst was the management, extremely rude and not willing to help on any way please avoid this place if you can it ruin my entire vacation trip ##### Francisco J Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Alejandro 14 Mar 2024 Liked: Property conditions & facilities, communication The smell ##### Alejandro Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Riziki 4 Jul 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication There was mold in the sugar and coffee jars. ##### Riziki Stayed 6 nights in Jun 2024 ### 4/10 Poor #### Donte 10 Jul 2024 Disliked: Cleanliness, property conditions & facilities, communication Dirty sheets and blankets, house keeping almost nonexistent and very poor communication on getting things and voicing complaints ##### Donte Stayed 7 nights in Jul 2024 ### 2/10 Terrible #### Joao 16 Aug 2023 Disliked: Cleanliness, room comfort, communication #### Rude staff I don't recommend this place to my friends and family. The staff was very rude, from the security to the pool bartender. The receptionist told my husband that they wasn't going to help him to bring our luggages to our room because we didn't book through their website. We had to bring our 4 luggages to our room because we booked through hotel.com. (unbelievable) The room is outdating. At 2:30 am was a couple fighting and knocking the walls for about 10 minutes, then they went to the hallway and started to scream at each other. Called the front desk and no one answered me. Luckly, I was there for only one night,otherwise I would have to go to another hotel and loose my money. ##### Joao Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Kevin 11 Mar 2023 Disliked: Cleanliness, room comfort, communication #### Not as described, be careful booking here! I feel compelled to share my experience after our stay. This location is not as described. We made several attempts to utilize the airport transportation as listed on the property profile with no response, we ended up paying $85 for a 15 minute ride from the airport. We requested early check in, also no response. As we were waiting the front desk offered to show us around the property. We ate at the on-site restaurant which was the only good thing from our stay. During our tour of the property the person touring us, Enrique, took us to the tour booking center and quoted us $70 for a round trip including ferry ticket to Holbox island (Holbox Island was the reason for our trip). We decided to book this after dropping our bags. Unfortunately, he went home and the gentleman assisting us now quoted us $89/each after we were shown the price in the binder by Enrique just an hour prior. They ended up calling Enrique and fought to honor the price but finally gave in. The condo, the extremely narrow staircase in the unit is barely large enough to get a standard check in bag through. there was a trail of bugs coming from the ceiling. The shower drain was clogged and would overflow when showering. There were white liquid stains on the nightstand. Brought this info to the front desk and was told it’ll be checked tomorrow because no one was on-site to assist. We couldn’t stay so we left and still have not heard from the property. SEE PICTURES AS PROOF! ![Narrow staircase barely fits bag](https://a.travel-assets.com/ugc/hotel-reviews/933E36514846B44E080D843C862D85C4FB301FA91678495431383.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Entry staircase ](https://a.travel-assets.com/ugc/hotel-reviews/64A0E2F586C7BCCA6FBAF9E34CA796D16EDE36481678495426211.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Stains on nightstand ](https://a.travel-assets.com/ugc/hotel-reviews/A45EF4876D30B9F0BB29C4C34C52D96CE91456E61678495434913.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![More stains on nightstand ](https://a.travel-assets.com/ugc/hotel-reviews/85D297B0DCA4DFD7B1DBE45F2BE739ACB244E5321678495436661.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kevin Stayed 1 night in Mar 2023 ### 4/10 Poor #### Lisa 20 Feb 2026 Liked: Cleanliness Disliked: Amenities, communication The property doesn't respond to repair issues. One short text would have been appreciated. This property is not currently handicapped equipped. There is construction that has closed the elevator to access the pool, beach and restaurant. ![Be careful of the balcony view that you book. There are these that you can't step foot on. There are some you can only stand on and some full balconies. They need to put that in the description. ](https://a.travel-assets.com/ugc/hotel-reviews/a1d02428-bd0e-4866-8fd2-e2138f72ac2a-1771614872634.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lisa Stayed 5 nights in Feb 2026 ### 2/10 Terrible #### Bianca 31 Oct 2025 Disliked: Cleanliness, amenities, communication Avis important: expérience insatisfactoire et manque d’honnêteté du personnel. Je ne recommande pas cet établissement et je conteste que les photos publiées reflètent la réalité. - À mon arrivée, on m’a exigé un dépôt de sécurité équivalent à 260 USD, et la personne qui l’a perçu s’est montrée extrêmement arrogante. - Lors de l’ouverture de la porte du balcon, on m’a demandé d’éteindre le climatiseur. - Après environ 20 minutes sur place, l’état des lieux m’a répugné au point de m’empêcher de rester; nous avons détecté une forte odeur d’humidité et des taches sur le lit et le sol. - Le bâtiment présente des couloirs sombres et lugubres, renforçant l’impression d’insalubrité. - Malgré le paiement du dépôt, la gestion a interdit l’accès et a refusé le remboursement, démontrant un manque d’honnêteté et de service clientèle. - Je déconseille fortement de se fier aux photos externes ou à la publicité; la réalité sur place est très différente et ne correspond pas à ce qui est montré. ![](https://a.travel-assets.com/ugc/hotel-reviews/ea565ee6-84b5-40c3-9149-ecc33660b70a-1761929321789.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ce020dfe-84fc-4f76-a653-e218e0a1b7b0-1761929323381.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/58c44cd4-31e2-47ce-ad41-fdc8e7239c74-1761929313159.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d77185f2-c104-49c1-98a4-ef4b746d0771-1761929323473.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bianca Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Mario 19 Aug 2025 Liked: Cleanliness, room comfort, communication Muy bonito todo, las instalaciones; la atención por parte del huésped. ##### Mario Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Alejandra 7 Jun 2025 Liked: Cleanliness Disliked: Amenities El complejo está bien ubicado, pero al condominio le falta mantenimiento y mejor comunicación con la administración; Natalia literalmente me ignoró en mi solicitud para que arreglaran la TV. ##### Alejandra Stayed 3 nights in Jun 2025 ### 8/10 Good #### Alejandra 3 Jun 2025 Liked: Cleanliness Es un hotel que requiere mantenimiento, pero está muy bien ubicado. ##### Alejandra Stayed 3 nights in May 2025 ### 10/10 Excellent #### Ulises 21 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Solo hay un tema, reparar la puerta principal ya que estaba colgada y costaba mucho abrir. ##### Ulises Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Valentina 19 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Tiene la mejor vista ! La playa está hermosa en esta zona en el lugar hay un restaurante junto a la hermosa alberca que todo está delicioso y aún precio súper accesible ##### Valentina Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### LAURA ESTHER 2 Aug 2024 Liked: Cleanliness, room comfort, communication #### Recomendable 100%. Volveremos!! Experiencia formidable, check in sin contacto sin inconveniente, piso alto con apartamento reciclado, moderno, con espectacular vista al mar. Parking cómodo, con tienda de insumos elementales en la propiedad. Solarium y hermosa piscina con vista infinita. Restaurante a la carta con precios razonables y buenos productos. Miguel su anfitrión nos brindó indicaciones amables y precisas para que nuestra estancia fuera maravillosa. Muy recomendable , no se necesita un “todo incluído” ##### LAURA ESTHER Stayed 5 nights in Jul 2024 ### 4/10 Poor #### Laura nallely Gallegos 4 Apr 2024 Liked: Property conditions & facilities, communication Lo que no me gusto fue que me quede encerrada en elevador por dos minutos sin aire y no funcionaba el celular y timbre y no iba nadie ##### Laura nallely Gallegos Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Marvin 1 Mar 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication La habitación a la que nos cambiaron estaba muy bonita y cómoda, con una vista excelente al área de piscina, la playa y el mar de diferentes tonos turquesa. ##### Marvin Stayed 12 nights in Feb 2024 ### 6/10 Okay #### Santi 27 Jan 2024 Posizione Top, è proprio sulla spiaggia ! Devo dire che abbiamo mangiato al ristorante e non è male , eravamo un po’ titubanti ma vi si può mangiare , hanno molta varietà . La struttura avrebbe bisogno di qualche ritocchino è un po’ più di pulizia , ma visto il posto e la vista dalla stanza è passato tutto in secondo ordine .Anche il check in deve essere migliorato …. 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