Title: Hotel Colonial San Carlos Cancún Centro Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Colonial San Carlos Cancún Centro Hotel in Cancun with a 24-hour front desk ![Reception](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/a96a10ae.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/ba59f042.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/f2d3b656.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite | 1 bedroom, bed sheets](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/b82c1c5b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room | Balcony view](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/ebbdafa8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Ultramar Ferry Puerto Juárez, Hotel Colonial San Carlos Cancún Centro provides everything you need. Stay connected with free WiFi in public areas. 7.0 Good ## Popular amenities - 24/7 front desk - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=110009274&PinnedHotelID=110009274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=110009274&PinnedHotelID=110009274&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 5 - Nov 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=110009274&PinnedHotelID=110009274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=110009274&PinnedHotelID=110009274&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=110009274&PinnedHotelID=110009274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=110009274&PinnedHotelID=110009274&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=110009274&PinnedHotelID=110009274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=110009274&PinnedHotelID=110009274&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Basic Single Room, Non Smoking, Private Bathroom | 1 bedroom, bed sheets](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/3f7da069.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room, Non Smoking, Private Bathroom ### Highlights LCD TV Separate bedroom Private bathroom Daily housekeeping - 172 sq ft - Sleeps 2 - 1 Double Bed ![Economy Room | 1 bedroom, bed sheets](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/c882b07a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room 8.0 Very good 1 review ### Highlights Air conditioning LCD TV Separate bedroom Private bathroom Daily housekeeping - Sleeps 2 - 1 Double Bed ![Triple Room | 1 bedroom, bed sheets](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/0fbfea21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 8.0 Very good 1 review ### Highlights Air conditioning LCD TV Separate bedroom Private bathroom Daily housekeeping - Sleeps 3 - 1 Large Single Bed and 2 Double Beds ![Family Suite | 1 bedroom, bed sheets](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/df3a2cad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Air conditioning LCD TV Separate bedroom Private bathroom Daily housekeeping - 1 bedroom - City view - Sleeps 4 - 4 Double Beds ![1 bedroom, bed sheets](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/de996b35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 8.0 Very good 1 review ### Highlights Air conditioning LCD TV Separate bedroom Private bathroom Daily housekeeping - Sleeps 2 - 1 Double Bed ![Comfort Double Room | 1 bedroom, bed sheets](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/0404cfff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room 8.0 Very good 1 review ### Highlights LCD TV Separate bedroom Private bathroom Daily housekeeping - Sleeps 2 - 2 Double Beds ![1 bedroom, bed sheets](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/de996b35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights LCD TV Separate bedroom Private bathroom Daily housekeeping - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/35000000/34980000/34975400/34975395/81fb1369_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moon Palace Nizuc - All inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,009 reviews £353 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Cancun-Hotels-Moon-Palace-Nizuc-All-Inclusive.h34975395.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=306b1908-04a6-4885-bb93-d6c38f8f6638&top_cur=GBP) Ad ![4 outdoor pools, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Colonial-San-Carlos.h110009274.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Colonial-San-Carlos.h110009274.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16739%2C-86.82713&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=A-DoPKuc6sTo8ATyzWaRyGSJR60=) Cedro, Cancun, QROO, 77500 #### What's nearby - Las Palapas Park - 8 min walk - 0.5 miles - Plaza 28 - 16 min walk - 0.9 miles - Plaza Las Americas - 7 min drive - 1.6 miles - Puerto Cancun Marina Town Center - 9 min drive - 1.5 miles - Ultramar Ferry Puerto Juárez - 14 min drive - 2.4 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive #### Restaurants - ‪Subway - ‬6 min walk - ‪McDonald's - ‬7 min walk - ‪El Paisano Del 23 - ‬1 min walk - ‪KFC - ‬6 min walk - ‪Church's Chicken - ‬5 min walk ## About this property ### Hotel Colonial San Carlos Cancún Centro Hotel near Ultramar Ferry Puerto Juárez Located close to Cancun Mall, Hotel Colonial San Carlos Cancún Centro has plenty to offer. Stay connected with free WiFi in public areas. Other perks include: - A 24-hour front desk and smoke-free property More conveniences in all rooms include: - Bathrooms with showers and shampoo - 18-inch LCD TVs with cable channels ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/13700/13655/752f0c8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Solaris Cancun - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 7.8 Good 1,468 reviews £207 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=13655&PinnedHotelID=13655&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7950000/7941200/7941149/658ef0e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colonial Cancun Downtown Cancun - Pool - Free WiFi - Air conditioning - Housekeeping 7.4 Good 580 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=7941149&PinnedHotelID=7941149&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/62000000/61420000/61419800/61419732/2315e27d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Cancun Hotel Zone Zona Hotelera - 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No lift - Well-lit path to entrance ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 18-inch LCD TV with cable channels ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: noon Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Hotel Colonial San Carlos Colonial Carlos Cancun Centro Hotel Colonial San Carlos Cancún Centro Hotel Hotel Colonial San Carlos Cancún Centro Cancun Hotel Colonial San Carlos Cancún Centro Hotel Cancun ## Frequently asked questions ### Is Hotel Colonial San Carlos Cancún Centro pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Colonial San Carlos Cancún Centro? > This hotel doesn't offer parking. ### What time is check-in at Hotel Colonial San Carlos Cancún Centro? > Check-in start time: 3:00 PM; check-in end time: noon. After-hours check-in is not available. ### What time is check-out at Hotel Colonial San Carlos Cancún Centro? > Checkout is at noon. ### Where is Hotel Colonial San Carlos Cancún Centro located? > Located in Downtown Cancun, this hotel is within a 10-minute walk of Mercado 23, Las Palapas Park and Séptimo Día Adventist Church. Benito Juarez Municipal Building and Mercado 28 are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Colonial San Carlos Cancún Centro Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 41 8 - Good 17 6 - Okay 20 4 - Poor 10 2 - Terrible 18 ### 6.4/10 Cleanliness ### 7.6/10 Staff & service ### 6.8/10 Amenities ### 5.8/10 Property conditions & facilities ### 6.4/10 Eco-friendliness ### 10/10 Excellent #### Abel 18 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was just what I needed for my weekend getaway! ##### Abel Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Michael 15 Feb 2025 Nice location ##### Michael Stayed 4 nights in Feb 2025 ### 8/10 Good #### Jennifer 1 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff is very nice and always helpful. If you stay in the city please be nice to the people who live there. ##### Jennifer Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Siegfried 9 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only 2 Blocks from ADO bus station, the hotel is in a quiet zone, near a food market. The staff is very friendly and helpful, the rooms are clean, with air conditioning. Very recommendable! ##### Siegfried Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Tadeo Yahir 26 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente todo ##### Tadeo Yahir Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Jose 19 Dec 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Horrible chip hotel ##### Jose Stayed 1 night in Dec 2024 ### 6/10 Okay #### Marisela 27 Dec 2024 Liked: Staff & service I liked that it was safe, but didn't like that it was too many stairs and no elevator. ##### Marisela Stayed 1 night in Dec 2024 ### 8/10 Good #### Rainer 22 Jan 2025 Disliked: Property conditions & facilities Last floor is difficult to climb ##### Rainer Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### FRANCISCO DAVID GALLEGOS 7 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### FRANCISCO DAVID GALLEGOS Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### Roberto 20 Feb 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Dirty, in a bad zone. ##### Roberto Stayed 3 nights in Feb 2025 ### 6/10 Okay #### hajime 9 May 2025 Liked: Staff & service Good location and reasonable ##### hajime Stayed 6 nights in Apr 2025 ### 2/10 Terrible #### BeautifulMichelle 7 May 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities La recepcionista de la noche super GROSERA, ARROGANTE Y MAL EDUCADA!!! NUNCA REGRESARÉ. En el hotel jardín te tratan súper bien!!! Vallan allá ##### BeautifulMichelle Stayed 2 nights in May 2025 ### 2/10 Terrible #### Verified traveller 1 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Es aquerosamente repugnante el hotel todo sucio, las habitaciones huelen horribles las camas llenas de arañas, almohadas todas manchadas es una porqueria de hotel no recomiendo ni por la ubicacion no existe personal que atienda, los controles del aire acondicionado no funcionan. ##### Verified traveller Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Ulises 13 Apr 2025 Disliked: Cleanliness, amenities, property conditions & facilities No lo recomiendo, las fotografías no corresponden a las habitaciones mostradas. Muy inadecuado. Parecía motel de tercera ##### Ulises ### 6/10 Okay #### Arturo 12 Apr 2025 Disliked: Property conditions & facilities The bathroom had a sewage smell I asked to be moved to different rooms. Negative answer ,the smell was all over the room ##### Arturo Stayed 8 nights in Apr 2025 ### 10/10 Excellent #### Tamara 4 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó que está súper cerca del ADO, los de recepción súper amables y atentos, el lugar muy acogedor, si o si me volvería a quedar ahí, me encantó ##### Tamara Stayed 6 nights in Feb 2025 ### 8/10 Good #### Gregory 3 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good staff ##### Gregory Stayed 1 night in Mar 2025 ### 8/10 Good #### Elecom 2 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities gracias por la atencion ##### Elecom Stayed 1 night in Apr 2025 ### 6/10 Okay #### José Roberto 1 Apr 2025 Liked: Staff & service Está cerca de la estación de autobuses ado y está cerca de la avenida donde pasan todos los transportes públicos que te llevan a la playa ##### José Roberto Stayed 6 nights in Mar 2025 ### 4/10 Poor #### María Hernández 13 Mar 2025 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities Olor a humedad, no me agrado la ubicación, por los negocios que le rodean. ##### María Hernández Stayed 3 nights in Mar 2025 ### 2/10 Terrible #### Jesus Daniel Mercado 13 Mar 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nos dieron una habitación sucia, el jabón del baño estaba usado, el shampoo estaba abierto y había una toalla de baño usada. Se le hizo saber a la persona de recepción al día siguiente del check in, y dijeron que no podían hacer nada por que ya se había realizado el check in. Uno hace el check in y después recibe la habitación, como en todos lados. Lo que pagas y recibes, no es lo que está mostrado en las fotos. Uno sabe que es un hospedaje económico, pero no por eso te van a entregan una habitación sucia, de mal aspecto, lo mínimo que deberían de entregar es una habitación limpia. Solicite la devolución de las otras noches que no me iba a quedar en ese hospedaje y no me la dieron, tuve que pagar nuevamente otro hospedaje y gasté más dinero. No los recomiendo. ##### Jesus Daniel Mercado Stayed 5 nights in Mar 2025 ### 8/10 Good #### rex 13 Mar 2025 Liked: Cleanliness, property conditions & facilities Good locación ##### rex Stayed 8 nights in Feb 2025 ### 6/10 Okay #### Daniel 9 Mar 2025 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities El olor es bastante feo, pero por el precio está bien ##### Daniel Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Angel 9 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Exelente servicio al cliente y la limpieza ##### Angel Stayed 1 night in Feb 2025 ### 8/10 Good #### Mónica 6 Mar 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Estuvo bien, nosotros solo la queríamos para dormir, estaría perfecta si hubieran tenido agua caliente para bañarse ya que por la hora en que llegábamos era incómodo bañarse con agua fría. ##### Mónica Stayed 3 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Occidental Costa Cancún All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Occidental-Costa-Cancun-All-Inclusive.h197382.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - 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