Title: Hotel Colonial Cancun Reviews, Deals & Photos 2026 - Expedia.co.uk

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# Hotel Colonial Cancun

Guests relax by the outdoor pool or venture to nearby Tortuga Beach, all while enjoying attentive service from the 24-hour front desk staff

## Photo gallery for Hotel Colonial Cancun

![Outdoor pool - Hotel Colonial Cancun (Cancun)](https://images.trvl-media.com/lodging/8000000/7950000/7941200/7941149/658ef0e8.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Terrace/patio - Hotel Colonial Cancun (Cancun)](https://images.trvl-media.com/lodging/8000000/7950000/7941200/7941149/4d10f3a8.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Front of property - Hotel Colonial Cancun (Cancun)](https://images.trvl-media.com/lodging/8000000/7950000/7941200/7941149/a302cabf.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Balcony view - Hotel Colonial Cancun (Cancun)](https://images.trvl-media.com/lodging/8000000/7950000/7941200/7941149/a084eb03.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Reception - Hotel Colonial Cancun (Cancun)](https://images.trvl-media.com/lodging/8000000/7950000/7941200/7941149/5590135e.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Grand Hotel Colonial Cancun welcomes travelers with colonial charm, lush gardens, and a refreshing outdoor pool. Enjoy practical amenities like free in-room WiFi and helpful concierge services. Conveniently located near Tortuga Beach, it consistently impresses visitors.

## Reviews

7.4

Good

## Popular amenities

- Pool
- Free Wi-Fi
- Air-conditioning
- Housekeeping
- 24/7 front desk

£36

includes taxes & fees

27 Apr - 28 Apr

## Room options

### Check availability for these dates

Tonight

[Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=7941149&PinnedHotelID=7941149&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=7941149&PinnedHotelID=7941149&HadPinnedHotel=true&regionId=-1&adults=2)

Tomorrow

[Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=7941149&PinnedHotelID=7941149&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=7941149&PinnedHotelID=7941149&HadPinnedHotel=true&regionId=-1&adults=2)

This weekend

[Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=7941149&PinnedHotelID=7941149&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=7941149&PinnedHotelID=7941149&HadPinnedHotel=true&regionId=-1&adults=2)

Next weekend

[Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=7941149&PinnedHotelID=7941149&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=7941149&PinnedHotelID=7941149&HadPinnedHotel=true&regionId=-1&adults=2)

All rooms

1 bed

2 beds

3+ beds

Courtyard view

Showing 3 of 3 rooms

### View all photos for ESTANDAR KING

![ESTANDAR KING | Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7950000/7941200/7941149/981caa87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### ESTANDAR KING

8.2

Very good

15 reviews

- 1 bedroom
- Sleeps 2
- 1 King Bed

### View all photos for Standard Double Room

![Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7950000/7941200/7941149/3847f3dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Double Room

7.6

Good

15 reviews

- 1 bedroom
- Sleeps 4
- 2 Double Beds

### View all photos for TRIPLE

![TRIPLE | Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7950000/7941200/7941149/077ede41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### TRIPLE

- 180 sq ft
- Sleeps 6
- 3 Double Beds

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## About the area

Located in Downtown Cancun, a neighbourhood in Cancun, Hotel Colonial Cancun is near the airport. Cancun Mall and La Isla Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Delfines Beach. Cancun Convention Center and Aquaworld are two other places to visit that come recommended. Discover the area's water adventures with snorkelling and boat tours nearby, or enjoy the great outdoors with ecotours. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16156%2C-86.82656&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5_jKQN6y-9Uk-Kfb2W2_n7bYSNw=)

Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500

### What's nearby

- ![Cancun_BenitoJuarezMunicipalBuilding_6277943_016](https://images.trvl-media.com/place/6277943/ea950b64-8a95-4790-8f37-5b0ccfe5c808.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Benito Juarez Municipal Building  
3 min walk \- 0.2 miles
- Las Palapas Park  
1 min walk \- 0.1 miles
- Mercado 23  
8 min walk \- 0.5 miles
- Plaza 28  
11 min walk \- 0.6 miles
- Plaza Las Americas  
3 min drive \- 1.1 miles

### Getting around

- Cancun, Quintana Roo (CUN-Cancun Intl.)  
21 min drive

### Restaurants

- 11:11 Club  
3 min walk
- Burger King  
1 min walk
- Cheester  
3 min walk
- Fish n' Fries  
2 min walk
- Marquesitas Ricky  
1 min walk

## About this property

### Hotel Colonial Cancun

Hotel near Cancun Mall 

Located close to Tortuga Beach and La Isla Shopping Mall, Hotel Colonial Cancun provides a garden. Guests can connect to free in-room WiFi. 

Additional perks include: 

- An outdoor pool
- Concierge services, tour/ticket information and a 24-hour front desk
- A front desk safe
- Guest reviews give top marks for the helpful staff and location

Room features 

All guest rooms at Hotel Colonial Cancun feature perks, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi. 

More amenities include: 

- Bathrooms with showers and shampoo
- 32-inch LCD TVs with satellite channels
- Wardrobes/cupboards, ceiling fans and daily housekeeping

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi

### Parking and transport

- No on-site parking available

### Things to do

- Outdoor pool

### Family friendly

- Outdoor pool

### Conveniences

- 24-hour front desk
- Safe at front desk

### Guest services

- Concierge services
- Housekeeping (daily)
- Tour and ticket assistance

### Outdoors

- Garden

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No lift
- Wheelchair accessible (may have limitations)

### More

- 1 building
- 3 floors
- Designated smoking areas
- Traditional architecture

## Room amenities

### Bedroom

- Bedsheets provided

### Bathroom

- Private bathroom
- Shampoo
- Shower
- Soap
- Towels provided

### Entertainment

- 32-inch LCD TV with satellite channels

### More

- Air conditioning
- Ceiling fan
- Desk
- Iron/ironing board
- Laptop workspace

## Policies

### Check-in

Check-in start time: 3 PM; check-in end time: anytime 

Minimum check-in age - 18 

### Check-out

Check-out before noon

### Special check-in instructions

Front desk staff will greet guests on arrival at the property 

Information provided by the property may be translated using automated translation tools 

### Access methods

Staffed front desk

### Pets

Pets not allowed

### Children and extra beds

Children are welcome

1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

### Payment types at the property

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: 

- A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property. 

### You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. 

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges 

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash 

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit 

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room 

Property Registration Number 005-007-007303/2025

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

### We should mention

This property does not have any lifts 

Pool access available from 8:00 AM to 8:00 PM

### Property is also known as

Cancun Hotel Colonial

Colonial Cancun

Colonial Hotel Cancun

Hotel Colonial Cancun

Colonial Cancun Hotel

Hotel Colonial Cancun

Grand Colonial Cancun Cancun

Grand Hotel Colonial Cancun Hotel

Grand Hotel Colonial Cancun Cancun

Grand Hotel Colonial Cancun Hotel Cancun

## Frequently asked questions

### Does Hotel Colonial Cancun have a pool?

### How much does it cost to stay at Hotel Colonial Cancun?

### Is Hotel Colonial Cancun pet-friendly?

### How much is parking at Hotel Colonial Cancun?

### What time is check-in at Hotel Colonial Cancun?

### What time is check-out at Hotel Colonial Cancun?

### Where is Hotel Colonial Cancun located?

## Have a question?

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## Reviews

## Hotel Colonial Cancun Reviews

7.4

### Good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines)

### 7.6

Cleanliness

### 7.8

Location

### 7.8

Staff & service

### 7.2

Property conditions & facilities

10 - Excellent

221

8 - Good

168

6 - Okay

113

4 - Poor

49

2 - Terrible

66

## Reviews

Verified

### 6/10 Okay

#### Kristopher

8 Mar 2026

Liked: Cleanliness, staff & service

Affordable and convenient location. The only issue I had was no water pressure when flushing the toilet. 

##### Kristopher

Stayed 1 night in Feb 2026

Verified

### 10/10 Excellent

#### Marcus

11 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great value, friendly staff

##### Marcus

Stayed 1 night in Jul 2025

Verified

### 10/10 Excellent

#### Marcus

17 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great friendly staff 

##### Marcus

Stayed 2 nights in Jul 2025

Verified

### 10/10 Excellent

#### Lazaro

1 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good property, the location is perfect.

##### Lazaro

Stayed 3 nights in Apr 2025

Verified

### 10/10 Excellent

#### Miguel Ángel

4 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Good place to stay

Good place, clean and close to many options, people very friendly

##### Miguel Ángel

Stayed 3 nights in May 2025

Verified

### 8/10 Good

#### William

22 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good location.

##### William

Stayed 2 nights in May 2025

Verified

### 10/10 Excellent

#### Rosa

19 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly staff .. the place is safe and convenient to really get to know the real community and welcoming people of Cancun

##### Rosa

Stayed 2 nights in Jul 2025

Verified

### 8/10 Good

#### Michael

16 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location nice hotel very reasonably priced hot water for the shower good air conditioning allowed to bring alcohol but if you're looking for a very quiet area this is not the area for you

##### Michael

Stayed 3 nights in May 2025

Verified

### 10/10 Excellent

#### Jesus

20 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet, convenient, affordable, good service. Clean

##### Jesus

Stayed 1 night in Jun 2025

Verified

### 6/10 Okay

#### Chung Yin

21 Jan 2024

Liked: Amenities, property conditions & facilities

Very good location

##### Chung Yin

Stayed 3 nights in Dec 2023

Verified

### 8/10 Good

#### Hector Roman

19 Jul 2025

Liked: Cleanliness, staff & service

Decent place considering the budget friendly prices, dont expect quiet on this place, they have music until 3 or 4 am and no parking alot available, must park outside and find your own spot, dont expect luxury but again is good for the price

##### Hector Roman

Stayed 3 nights in Jul 2025

Verified

### 10/10 Excellent

#### Samuel

28 Dec 2024

Liked: Amenities

Very friendly and comfortable 

##### Samuel

Stayed 7 nights in Dec 2024

Verified

### 10/10 Excellent

#### Valdev

12 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are very Polite and Friendly too. Excellent Security, close to all shops Dinning, food places alot. Overall good Price too.

##### Valdev

Stayed 1 night in Nov 2024

Verified

### 10/10 Excellent

#### Julio

26 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All staff was very helpful and nice

##### Julio

Stayed 3 nights in Sep 2024

Verified

### 10/10 Excellent

#### Julio

20 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Great

Very nice place to stay all eating places as close as 1 min walk

##### Julio

Stayed 1 night in Apr 2024

Verified

### 10/10 Excellent

#### Jesus

15 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

So noisy surroundings but the staff willing to help accommodate me in less noisy room, something that I highly appreciated it

##### Jesus

Stayed 7 nights in Feb 2025

Verified

### 10/10 Excellent

#### Gabriel

9 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, not luxury but nice. Bars around it are loud but nothing too bad. Super walkable area and 6 minutes from the central bus station 

##### Gabriel

Stayed 5 nights in Nov 2024

Verified

### 10/10 Excellent

#### Julio

13 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Great experience

Perfect location with eating places in front of property and or a few feet away , pharmacy around the corner , las palapas park about 300 meters away walking distance. Noisy, a little bit BUT is Downtown Cancun 

##### Julio

Stayed 5 nights in Dec 2024

Verified

### 6/10 Okay

#### Daniel

8 May 2025

Liked: Staff & service, amenities, property conditions & facilities

Great location. Great customer service. Downside was the showers. The water smelled bad making it unpleasant to try to shower. Towels felt very rough and old. Air conditioning worked great. Bed was comfortable. Price was good. Just the smell of the water was a big con for me. 

##### Daniel

Stayed 2 nights in May 2025

Verified

### 8/10 Good

#### Valdev

19 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is good Staff was friendly and Professional excellent location close to all shops. But only thing was there is a night club opposite which was to loud 4am still to noisy could not sleep properly 

##### Valdev

Stayed 4 nights in Nov 2024

Verified

### 8/10 Good

#### Josue

4 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like that has many food options around in a very good walking distance. The staff was supper friendly and thats always a plus... I dint like that the water on the shower took a while to have strength to go through the pipe . Other than that was ok. 

##### Josue

Stayed 4 nights in Dec 2024

Verified

### 8/10 Good

#### Joel

13 Apr 2024

Liked: Staff & service

Not bad for the price, near the bus station which is good if you take the bus to downtown from the airport and only have carryon it’s an easy walk. Clubs with loud music on either side but didn’t affect my sleep. Needs some minor renovations but all around decent for a cheap hotel in cancun. 

##### Joel

Stayed 2 nights in Apr 2024

Verified

### 8/10 Good

#### Albertus H

24 May 2024

Liked: Cleanliness, staff & service

Property was decent for the money, but it desperately needs some maintenance in many areas. Staff was very friendly and room was kept clean. Excellent water pressure and good working AC unit, unfortunately no fridge in the rooms. Bar across the street turns up the music very loud and is noticeable till 3 or 4am ….. definitely bring some earplugs 😂

##### Albertus H

Stayed 8 nights in May 2024

Verified

### 4/10 Poor

#### Aaron

2 Oct 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

#### Not the best

Location was good however the bathroom was dirty and mouldy. Rooms looked better on the pictures. Not very impressed. 

##### Aaron

Stayed 4 nights in Sep 2023

Verified

### 2/10 Terrible

#### james j

23 Jan 2024

Liked: Cleanliness

Disliked: Staff & service, room comfort

#### Convenient location, way too noisy

Hotel is conveniently located near main ADO bus terminal. However, condition of room was fair and wifi was slow. Biggest issue was non-stop noise from club across the street until 3am (on a Sunday night). Staff was unwilling to move us to a room further from street. Don't stay here. There are better, quieter hotels which are also close to the bus terminal in the same price range.

##### james j

Stayed 1 night in Jan 2024

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