Hotel Colonial Cancun

Property class: 3

Choose dates to view prices

Reviews

7.6 out of 10
Good
Located close to Cancun Mall, Hotel Colonial Cancun provides a garden. Stay connected with free in-room WiFi.
The current price is £35
includes taxes & fees
8 Oct - 9 Oct

Popular amenities

  • Pool
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for ESTANDAR KING

A hotel room with a large bed, a wooden headboard, a bedside lamp, a mirror, and an air conditioning unit.

ESTANDAR KING

8.2 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A hotel room with two beds, each with a wooden headboard and red bedspreads. There is a wall-mounted lamp, a bedside table, and an air conditioning unit.

Standard Double Room

7.6 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for TRIPLE

A hotel room with three single beds, each with a red bedspread and white pillows.

TRIPLE

  • 180 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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About the area

Located in Downtown Cancun, a neighbourhood in Cancun, Hotel Colonial Cancun is near the airport. Cancun Mall and La Isla Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Delfines Beach. Cancun Convention Center and Aquaworld are two other places to visit that come recommended. Discover the area's water adventures with snorkelling and boat tours nearby, or enjoy the great outdoors with ecotours. Visit our Cancun travel guide
Map
Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500

What's nearby

  • A building with a large sign reading "Cancun" and a flagpole in front.
    Benito Juarez Municipal Building
    5 min walk - 0.3 miles
  • Las Palapas Park
    1 min walk - 0.1 miles
  • Mercado 23
    10 min walk - 0.5 miles
  • Plaza 28
    13 min walk - 0.7 miles
  • Plaza Las Americas
    3 min drive - 1.1 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    21 min drive

Restaurants

  • Hunter Bar
    3 min walk
  • Cheester
    3 min walk
  • Restaurante los Alcatraces
    2 min walk
  • 11:11 Club
    3 min walk
  • Quesadillas Tierra del Sol
    2 min walk

About this property

Hotel Colonial Cancun

  • Hotel near Cancun Mall
  • Located close to Tortuga Beach and La Isla Shopping Mall, Hotel Colonial Cancun provides a garden. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • A 24-hour front desk, tour/ticket information and concierge services
    • A front desk safe
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All guest rooms at Hotel Colonial Cancun feature perks, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi.
  • More amenities include:
    • Bathrooms with showers and shampoo
    • 32-inch LCD TVs with satellite channels
    • Wardrobes/cupboards, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 002-025-001957/2026
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM

Frequently asked questions

Does Hotel Colonial Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Hotel Colonial Cancun?

As of 7 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Colonial Cancun on 8 Oct 2026 start from £35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Colonial Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Colonial Cancun?

This hotel doesn't offer parking.

What time is check-in at Hotel Colonial Cancun?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Hotel Colonial Cancun?

Checkout is at noon.

Where is Hotel Colonial Cancun located?

Located in Downtown Cancun, this hotel is 2.5 mi (4.1 km) from Cancun Mall, and within 9 mi (15 km) of Tortuga Beach and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 12 mi (20 km).

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Reviews

Hotel Colonial Cancun Reviews

7.6

Good

7.6

Cleanliness

7.8

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 235 out of 638 reviews
Rating 8 - Good. 171 out of 638 reviews
Rating 6 - Okay. 116 out of 638 reviews
Rating 4 - Poor. 49 out of 638 reviews
Rating 2 - Terrible. 67 out of 638 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property, the location is perfect.
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Affordable and convenient location. The only issue I had was no water pressure when flushing the toilet.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, friendly staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Good place, clean and close to many options, people very friendly
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff .. the place is safe and convenient to really get to know the real community and welcoming people of Cancun
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff was very helpful and nice
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Amenities
Very friendly and comfortable
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very Polite and Friendly too. Excellent Security, close to all shops Dinning, food places alot. Overall good Price too.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location nice hotel very reasonably priced hot water for the shower good air conditioning allowed to bring alcohol but if you're looking for a very quiet area this is not the area for you
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very nice place to stay all eating places as close as 1 min walk
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient, affordable, good service. Clean
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, not luxury but nice. Bars around it are loud but nothing too bad. Super walkable area and 6 minutes from the central bus station
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
So noisy surroundings but the staff willing to help accommodate me in less noisy room, something that I highly appreciated it
Stayed 7 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Decent place considering the budget friendly prices, dont expect quiet on this place, they have music until 3 or 4 am and no parking alot available, must park outside and find your own spot, dont expect luxury but again is good for the price
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was presentable, clean. The courtyard is lovely, the pool area is small, as is the pool, but great for sunbathin, relaxing, and a calm swim. Excellent privacy. There's a city park steps away, which becomes lively, every evening. Main street steps away as well, and both directions you walk, have plenty of restaurants, cafes, grocery store, tourism guide, pharmacy, banks, atm, etc. You get a real feel for the daily lives, and people, in Cancun. Also, plenty of parking spots available, if you rent, or own a vehicle. The only downside is, the city park can habe loud music, past midnight. I usually have a hard time fallen a sleep to the slightest noise. But when you are on vacation, it's less stressful.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Perfect location with eating places in front of property and or a few feet away , pharmacy around the corner , las palapas park about 300 meters away walking distance. Noisy, a little bit BUT is Downtown Cancun
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good Staff was friendly and Professional excellent location close to all shops. But only thing was there is a night club opposite which was to loud 4am still to noisy could not sleep properly
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Liked: Staff & service
Not bad for the price, near the bus station which is good if you take the bus to downtown from the airport and only have carryon it’s an easy walk. Clubs with loud music on either side but didn’t affect my sleep. Needs some minor renovations but all around decent for a cheap hotel in cancun.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that has many food options around in a very good walking distance. The staff was supper friendly and thats always a plus... I dint like that the water on the shower took a while to have strength to go through the pipe . Other than that was ok.
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Great location. Great customer service. Downside was the showers. The water smelled bad making it unpleasant to try to shower. Towels felt very rough and old. Air conditioning worked great. Bed was comfortable. Price was good. Just the smell of the water was a big con for me.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Property was decent for the money, but it desperately needs some maintenance in many areas. Staff was very friendly and room was kept clean. Excellent water pressure and good working AC unit, unfortunately no fridge in the rooms. Bar across the street turns up the music very loud and is noticeable till 3 or 4am ….. definitely bring some earplugs 😂
Stayed 8 nights in May 2024
Verified review

6/10 Okay

Disliked: Amenities
Hotel hard to get to no cab driver can get in to drop you so may as well walk to it from the ado bus station a short distance away . It was ok clean for a 2 to 3 star hotel nothing fancy a bed . No Wi-Fi even at front desk . Wi-Fi very vital to confirm airline .nite clerk watching video on phone ./WiFi ?
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The only positive that can be said about this property is the location. The taxi dropped us off on the main highway and then carried our suitcases over the grass & sidewalks as he was unable to drive to the front of the hotel. The room and courtyard did not match the pictures on the website. It felt as though I was in a dungeon. The two other rooms I checked out were equally disgusting, one smelled musty and the other was as old and run down as the first one. It was difficult to manuever to the door of my room because of an abundance of patio furniture around the "fountain". The fountain appeared in disrepair although water was flowing. Many tiles were broken and the fountain was only half full. The internet DID NOT work. The television worked but the resolution of the picture was very poor. There was hot water in the shower, but took about 4 minutes to come out. The 2 bath towels provided were old and well used. I asked the front desk for some glasses but they didn't have any. The one positive was the room was extremely quiet and we did sleep well.
Stayed 1 night in Apr 2025