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"We had a superior room which was a little small but a really strong shower. The bar service was slow due to staff making coffees most of the time. Food choice was really quite limited but the breakfasts were pretty good, although the bacon was piled high and had clearly been cooked much earlier and was like leather. Overal a reasonable stay and would stay again. "

"The room was a little tired but ok for what we paid. We were hoping to get room service when we arrived but that didn’t appear to be a thing since there was no menu (or any other hotel information) in the room. We headed to the restaurant where we were waited on by a lovely young lady (Matilda?) However, the food was not good at all. The menu was very limited and uninspiring. We were served the driest pork belly bites we’ve ever tasted (like they’d been reheated multiple times), brown salad leaves, stale, toasted bread sold as focaccia and it wasn’t cheap. Unfortunately breakfast wasn’t much better with multiple items run out (no sausages and minimal beans) despite it not being busy. When I mentioned this to one of the staff there was no apology, just an acknowledgment (which I believe was acted on but too late for us). I’ve stayed multiple times in another De Vere property which has always been fantastic. This one falls way short of the same standard. It was fine for a basic stop over but nothing more."

"Negatives - grumpy staff member checked me in"

"Overall nice"

"Staff were very friendly, clean big room however it was next to the main entrance on the ground floor so very noisy I had a child kicking a foot ball against the wall for ages. Good parking "

"Continental breakfast - the bread wa"

"The hotel was clean, staff were polite & helpful, breakfast was good & well laid out"

"Excellent location, right on the main shopping road, near to most of the City attractions. 15 ish minute walk to the racecourse. Grand entrance and reception. Room was a little tired, but it was clean and suited me for one night. Excellent breakfast."

"The rooms are very dated and tired. It did not live up to it's 4* reputation. Additionally the breakfast buffet was poorly managed, understaffed,"