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"in general the stay was excellent, although it shows a sign of wear and tear in the balcony (it is still safe and sturdy) or in the spa/swimming area, all seem to keep in good condition. staff are all helpful and friendly, we were staying in the tiger bay floor (top floor) and it was quiet, the bed is comfortable and the view from the room is very nice. We will be staying again."

"I had left a pair of trousers in my room and only realised when I got home. I spoke to Beth on reception and they arranged postage and returned them back to me. Excellent service!"

"Good location to explore city centre. "

"Just loved it"

"I had requested no feather bedding at the time of booking due to my wife’s severe allergy. Annoying on arrival the bedding was feather- it was changed quickly but my wife was aready starting to have allergy symptoms when it should have feather free on arrival "

"Very nice hotel by the Bay Area and huge room. Has everything you need and plenty of free parking. Close to Cardiff centre with a short taxi ride away if you don’t fancy half an hour walk."

"i love this hotel coz its very convenient to everything like the train station, restaurants and tourists attractions. wifi was fast. room is nice and clean. staff were friendly. i highly recommend!"

"Great stay, great staff, clean rooms, powerful shower, and very comfortable beds. Stayed for 5 weeks excluding weekends (business). "

"Delicious breakfast - both buffet style and with a few other dishes you can order off a small menu. Room was super clean and the shower was fantastic! Definitely recommend this if you are visiting Cardiff - it’s 5 minutes away from the castle and 5 minutes to the train that can take you down to the bay. Everyone was so nice and it’s a good value for the money. Slight inconvenience- the parking is in a big city garage a few blocks away so getting your luggage to/from is cumbersome. But everything else more than made up for it!"