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"Lovely stay"

"The Good: Staff were friendly and helpful. The food was great, plenty of options for places to eat. Plenty of activities available and easy to book. The Bad: No complimentary parking. Some of the lifts were broken and had been for several days before we arrived. There seemed to be no interest in getting them fixed. Quite disappointed overall, not sure I would ever come back. Would have been better booking a holiday abroad."

"Beautiful hotel, pool and grounds. Very clean. Friendly and helpful staff. Delicious evening meal and cooked breakfast. Would definitely recommend. "

"The room was a lovely size with a big bed. The staff were lovely and helpful. There was a wide choice of breakfast foods."

"Comfortable, clean room, relaxed atmosphere and plenty of choice on the breakfast menu. "

"The room was beautiful and spotless however some of the furniture was a little worn but it added character. They had the tea and coffee box well stocked and not with just the standard tea and coffee but with the flavoured tea and decaf coffee plus they had shower gel, shampoo and conditioner as well as if you had forgotten anything you could ask for a guest pack (toothpaste, toothbrush, razors etc). On our first day we had and issue with the iron leaking, light blinking and not warming up so contacted reception and a brand new one was delivered to our room immediately. What we weren't made aware of is there was a £50 deposit upon arrival (not including what we had already paid for staying there). The staff are very friendly, they had live entertainment on Saturday night and there's 3 ways to eat at the hotel (room service, Ribs grill and bar food). Thank you for the comfortable stay."

"The 2 people we interacted with at the front desk were "

"Great hotel, friendly and helpful staff, great location, good breakfast, great price. If you’re need a hotel in Newport, don’t think you could do much better than this"

"Staff was friendly and accommodating! We extended our stay twice with no hassles. Parking was safe and secure."