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"A bit tired in places but very clean with very friendly staff and a great breakfast. For staying close to Cadburys World with breakfast and parking included I don't think you can find anything better."

"The room was, cozy, comfortable, and beautiful decorated. Close to everything. Breakfasts were fantastic. We recommend the White Swan to every one."

"I always enjoy staying here. It's very comfy and safe and the staff are very pleasant. I liked using the spa - recommend arriving early as there are only really two full length swim lanes. The breakfast is lovely - lots of choice and relaxed. It's great that poached eggs are provided without needing to ask (again, get there early). I use the bath, and it's so good to have that option. I'd a little trouble with the hot water and on/off controls (though I worked it out, almost - not without some panic once when water refused to stop flowing.) You'll need to check there are accessibly available products for those not standing in the shower - again, just ask. Also check the hairdryer - if not as powerful as you like, they have others. The Perspex shower door was a real nuisance - I collided with it a few times (unnecessary for bath users but still swinging around). My telephone was also disconnected but I used an outside line."

"The hotel is at the motorway service station but it is surprisingly quiet for the location. The hotel is a little dated but the room was very clean and comfortable and the staff were very friendly and helpful. Staying for one night on the way to the Malvern Show it worked perfectly for us."

"Just because I had a well priced personal deal through Expedia that shouldn’t have meant that I got awhat looked like the worst room up a flight of stairs that felt like the servants quarters, that had mould and mildew around the window and in the bathroom. Room desperately in need of refurbishment. Although I had read that the hotel had a lift, which was essential for my needs, there was no mention in the description that this room was stairs only access. I didn’t request lift access as assumed there was one. Reception greeting and check out was very minimal with no interaction other than was absolutely necessary so no feeling of being welcome or valued. Not somewhere I would stay again."

"Lovely quiet clean room with plenty of space, and the land its on is stunning, a beautiful place to stay."

"Friendly, very helpful staff. Loved our breakfast. Room nice and clean, maybe a little dated, but nice enough. Great location."

"The staff were attentive and helpful, even helping us with our luggage when we checked in past midnight. Thank you! However, the property is need of some TLC and maintenance. Room sizing varies greatly even in the same category of room (a group of us stayed with 3 separate bookings so we know), the phones never worked even to speak to reception (even when we called from our mobiles no one ever answered over 2 days) and the hotel is like a warren with rooms on the same floor spread out across various corridors and up and down stairs making it difficult to navigate and move luggage around. Parking on site was helpful though £10 a night feels an excessive fee. When checking in an unsavoury duo walked into the hotel (after midnight) armed with alcohol and a hostile attitude - they were not staying at the hotel. Staff dealt with it well but I can’t help wondering why anyone can just walk into the hotel at anytime."

"Do not wish to write a review."