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"I’ve stayed here several times. Unfortunately, this time I had a room windows that had been screwed shut. This meant a stuff room which was hard to sleep in despite air con and a fan. It also suggested bodge jobs well below what I normally expect. Room was clean, bed comfortable, staff friendly and excellent, breakfast good and location excellent. I would not book a room with windows that can’t be opened so I was disappointed."

"Room basic but good value for money. Breakfast excellent, cooked gluten free separately for us. Need more parking spaces for guests when there's a function on."

"Overall this hotel is in a great location if you are attending an event at resorts world, and given that I would put up with it again, but I wouldn't stay at this property if I didn't have a need to. My main issue was the bed, even with a mattress topper it was hard. The mattress topper was also too short for the bed, so the pillow sank towards the headboard. Additionally the sheets were too short for the bed and spring free throughout the night. This resulted in me catching a glimpse of the mattress which was covered in black human hairs. There was also screws through the Lino in the floor and bath panel which I find to be rather unhygienic. I had room service, the staff were pleasant, but the food was no better than freezer food. "

"The location was perfect with a mall right across the street. The hotel itself and staff were great!"

"Parking was easy, staff were great and hotel was excellent "

"Lovely property for a night or two stay. Staff were very nice. I had 2 drinks at the bar. One at night which was calm and quiet & relaxing on my own. Then complimentary coffee in the lobby once again really nice and relaxing. I slept fairly well and felt safe on my own. Bathroom had hair on the sink but wasn’t enough to complain as the rest was very clean. Walls could do with a referb as stains were on the wall. But overall a lovely hotel and having lovely reception staff and accommodating staff helps your stay a lot better especially as I needed to be at the Queen Elizabeth hospital at this sad time. Thanks to the lovely reception lady that took care of my coffee & made sure my directions back to the hospital was easy. Unfortunately I did not get her name. "

"Our go to place to chill and have fun staff great"

"Hotel great. The pub style restaurant run by a franchisee was very poor in our opinions. The baked Camembert was supposed to come with toast but came with bread so we had to get them to bring toast by which point the cheese was cold. The mains were mediocre in presentation and taste. A true disappointment in foods. "

"Great facilities, good location.. could do with more chairs around the swimming pool."