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"The hotel is at the motorway service station but it is surprisingly quiet for the location. The hotel is a little dated but the room was very clean and comfortable and the staff were very friendly and helpful. Staying for one night on the way to the Malvern Show it worked perfectly for us."

"Lovely quiet clean room with plenty of space, and the land its on is stunning, a beautiful place to stay."

"Very friendly and helpful staff in all departments, very clean room and exceptionally comfy bed.....the breakfast was first class and plenty of it.....also, loads of parking and really close to Stratford centre only a five minute walk. We'll definitely be back, "

"Friendly, very helpful staff. Loved our breakfast. Room nice and clean, maybe a little dated, but nice enough. Great location."

"The hotel is lovely and very convenient for Cheltenham x and the Spa is lovely"

"Speedy check-in, room as described, parking simple, safe and onsite"

"This is a beautifully charming hotel with loads of history, right in the heart of Stratford Upon Avon (and walking distance to all tourist attractions)."

"The hotel lacked the polished service and five-star finesse one would reasonably expect, particularly within the restaurant and lounge areas. Table service was notably absent, requiring guests to collect their own drinks from the bar. During dinner, only part of our order was processed by the waiter, leaving some of the party waiting for meals that had not been entered. The experience culminated in one guest leaving without dining at all while the remainder of the party had already eaten. In addition, the spa facilities were disappointing, with the jacuzzi not fully functional and used towels left around the area by guests, creating an untidy and poorly maintained environment. "

"Booked the stay last minute for the Jazz Festival,and so glad we chose Malmaison. Alex at the front desk was fantastic,friendly and very welcoming and we were also able to park in the underground garage. We stayed in a Club deluxe room which was amazing,overall couldn’t fault anything,this hotel will now be our go to hotel in Cheltenham."