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"The hotel is currently undergoing a refurbishment so it was not up to standard. However, the staff were brilliant and the room lovely and comfortable. Once in there you would have not have known about the renovations and there was no noise. Most importantly, I had a good night rest and the shower was great. I also appreciated having an ironing board and iron in the room as those things are always overlooked in hotels these days. "

"Great for the early flight in the morning, great location highly recommended "

"A very friendly hotel with super amenities. and suitable location for our stay. The staff were very kind, polite and very helpful. Would come again."

"Nice room great location next to arena.Easy access to NEC amenities "

"The staff were very friendly, helpful and professional. Breakfast was good, they ran out of cups/mugs for the hot drinks so we had to use disposable cups. Room- Hair clump found on carpet in the bedroom. Too layer of bath was damaged. Toilet roll holder was loose and we couldn’t tighten it. Corridors are noisey when people are talking, can hear everything in the rooms."

"The breakfast was lovely but my husband said the hot choices could have been hotter and the eggs was hard otherwise we would stay again"

"Tired and dated since Marriot sale Money grabbing pit "

"Really lovely experience from start to finish—kind and courteous staff and nice, clean, comfortable rooms. Beautiful hotel as well!"

"lovely clean hotel, but be warned parking is expensive like a lot of hotels"