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"Although I did not take a pet, I did notice a jar of dog treats that made it clear pets were welcome. My room was clean generous, with a view of the lake, and tea, biscuits and cartons of water replenished daily. Breakfast was varied with fun touches, and the staff really were great."

"Very convenient for the airport and NEC"

"Peaceful, clean and staff courteous"

"The washroom was not clean, stains on toilet seat and the sink had debris.The table was dirty. The kettle had some liquid inside still from the last customers it wasnt cleaned before the room was given to us. There was no coffee machine in the room even though it was said in the booking that the queen room contains coffee machine. Overall it was totally not worth the price. 👎👎👎👎👎very disappointed "

"Lovely stay. Quiet room and well equipped. Lovely view over the lake. Check in staff were lovely and the spa team helpful - it was busy in the pool so make sure to book a slot by calling the reception to avoid disappointment! Excellent "

"Clean rooms. Need to be careful with stepping into the shower room. Can be a trip hazard if your going to the loo at night and forget the step. "

"Unfortunately there was an issue eithTv and car charger during oyr stay. I have emailed escapade about this but have recieved no response over a week later. This is a shame as the grounds are beautiful and the staff were wonderful during our stay!"

"Loved my stay, room was really comfy, the sports bar was awesome, staff were really helpful and friendly, especially with all the refurbishment work going on. Would definitely stay there again if in Birmingham "

"Staff were friendly and helpful. Internet connection was very good and did not drop out. The food from the bar menu was of a good standard. "