Ratings based on 101 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Scotland

Unexpected gem.

Posted 11-Oct-2016
Pros: Liked everything, good value, hope to go back.
Cons: From outside, bedroom door had to be banged shut, and I feared this would disturb other guests.
Location: Weald Park lovely walks, feed deer, 5 mins. Hylands House walks, nice café, 12 mins. RHS Hyde Hall wonderful gardens, café & restaurant, ½hr.
Beautiful historic building, extremely pleasant and helpful staff, excellent menu - even when restaurant was closed on Sunday evening we had the "lounge menu" which had a lovely selection and ate comfortably at a dining table. Lots of comfy places to sit and chat or have a drink. Pretty ladies' room serving the public area. Lots of parking space. Easy access from M25/A12 junction. Very spacious modern bedroom, with comfy beds, lovely bathroom, good storage space, fresh fruit and water replenished daily, and adequate milk! which is rare. Bedrooms located around a pleasant grass and garden area, with chairs and tables, pond with fountain and fish, rose arbour, so lovely outlook and no road noise.
4out of 5
by A verified traveller

Comfortable- No hassle '

Posted 08-Oct-2016
Arrived at hotel to friendly and helpful staff. Communication and precise explanations of restaurant and breakfast details.
5out of 5
by A verified traveller from Paris

Hôtel très accueillant avec beaucoup de charme.

Posted 15-Aug-2016
Un hôtel comme on l'attend dans une petite ville anglaise. Beaucoup de charme, un jardin et un jardin d'hiver magnifique.
3out of 5
by mark from Derbyshire

Posted 14-Jun-2016 on Hotels
Needs updating in the rooms others okay
3out of 5
by A verified traveller from murcia spain

Lovely hotel but very noisy at times

Posted 13-Jun-2016
We stayed for 2 nights and our room was next to the gardens with people talking and kids screaming and running around outside our window. There was a hen party and they were also very loud for half the night. They had functions all werkend and this meant that staff weren't attentive if you weren't wuth the big party or if you managed to find someone to order from, they either asked us to ask someone else or took the order and forgot.
5out of 5
by Russell from Aberdeen

Posted 06-Jun-2016 on Hotels
Great hotel, good location
5out of 5
by A verified traveller

This traveller left a rating score only Posted 01-Jun-2016 on Hotels
4out of 5
by A verified traveller

Posted 10-May-2016 on Hotels
What isn't clear from the pictures is that the hotel is set up as a series of rooms in a row around a big (very pretty) courtyard. Each room has a door leading out to the courtyard. It wasn't noisy at all, but I felt it could have been if other guests were not considerate. Check in was easy and the room was very comfortable The staff was helpful. There was a desk to get some work done, and it did remain quiet until check-out.
2out of 5
by A verified traveller

Posted 04-May-2016
you should up date records to show on bank holidays restaurant is closed in this hotel
4out of 5
by mr shamsul

This traveller left a rating score only Posted 13-Apr-2016 on Hotels