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Easy check in, friendly and professional staff. Problem with hot water in room was resolved by Charlotte- trainee receptionist - who arranged for showers to be available in the leisure suite and supplied us with robes and slippers. Lovely breakfast, though very busy on Sunday morning. Swim and spa ...
The hotel is charming. And the bedrooms were comfortable. We spent two nights there. There is no staff overnight to check you in (if yiu arrive late) and our roms were not cleaned the next day one the weekend. One of the staff said they forgot, the other said they never clean on weekends, who knows.... ...
Only stayed for one night so not fare to give a proper review. The one thing that was a bind though was there is not enough parking outside for such a large hotel. And rooms are a bit dated. Otherwise we had no problems.
My husband and I stayed overnight with our 3-year old daughter after visiting Lapland UK. The room was absolutely lovely, really comfortable and clean. We had a great nights sleep and a good breakfast the next morning. The staff were really nice and friendly. I would definitely stay here again.
Overall very good. No code supplied with booking to open car-park barrier. We were fortunate to meet another guest who knew this and helped us get in. Lots of traffic noise though if you open the window as on a busy junction.
Nice clean friendly place - but TOTALLY OVER PRICED for what you get and definitely NOT value for money! Priced as a 5 star but only 4 star facilities!
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