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"Lounge and bar area are quite stylish comfortable and relaxing"

"Great for an overnight stay if connecting to a flight out of Heathrow or a late night arrival before venturing on."

"The room, corridors, reception, restaurant, executive lounge all clean. A better quality wine would be preferable in Executive Lounge. Pillows a bit too soft. Staff extremely pleasant and helpful. Dinner selection offered good mix. Breakfast items, by time on plate to table, items lukewarm. There was a fire drill finishing and lifts were going to be delayed in restarting so used stairs. Stairs were accessed by door that was meant to be locked but had been left open. The stairwell carpet was extremely smelly. Not in a pleasant way."

"It is always an amazing experience at this hotel. The gentleman who checked us in upgraded our room for a reasonable cost. It has a lovely view of the airport to see planes lands and take off. Breakfast was lovely."

"Always an amazing experience whenever my boyfriend and/or I stay here."

"Great option for terminal 5 with the pod transfer - comfortable enough room - great value. Only in the room for about 7 hours before an early flight but slept well! "

"Great food, clean, but there are no power outlets in the bathroom. The bath is exceedingly dangerous btw with a tub a foot up and no shower door. I felt unsafe in the shower"