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"Room was clean but far too warm with no Aircon control. Did not have breakfast in the hotel."

"Very long distances to the rooms. All vehicle chargers broken. Overcrowded, especially at breakfast. Breakfast bacon hard and turned over on itself and cemented to itself. £35 steak tough - no information about how many days hung. Small bowls for cereal, small glasses for orange juice. Good variety of cereals at breakfast. Dining areas always very noisy - loud guffaws and very loud conversations. Guests at dinner in Bermuda shorts. Parking too far away from reception. Staff always helpful. Rooms lovely - large and well designed. Good design throughout hotel, especially pottery."

"Super property, lovely room, parking and staff v helpful."

"Our stay was everything we had hoped for and more. The warmth and friendliness of the staff, the comfort and charm of the room, and the thoughtful attention to detail in every aspect, from the amenities to the exceptional food, came together perfectly to create an unforgettable experience. Our time in the Cotswold's was truly one of the most memorable trips of our lives, and we could not have asked for more."

"Staff were incredibly polite and welcoming. Rooms were clean on arrival and maintained daily. The hotel was well placed for the city centre and had everything we needed for our weekend break."

"Hotel great. The pub style restaurant run by a franchisee was very poor in our opinions. The baked Camembert was supposed to come with toast but came with bread so we had to get them to bring toast by which point the cheese was cold. The mains were mediocre in presentation and taste. A true disappointment in foods. "

"A lovely hotel with beautiful courtyard style rooms, and all within walking distance to Oxford centre. A lovely stay with friendly attentive staff."

"Really good stay right in the centre of Cheltenham."

"Very nice. No complaints."