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"Friendly approachable staff "

"Ignore the bad reviews. This is the second year running I’ve came here with my children. The hotel is clean and the staff are really polite and helpful it’s cheaper than the other hotels in the area as it’s being refurbished the rooms are decent and lovely views if you get a sea room. "

"Lovely place, great food"

"The place is just walking distance to the harbour, restaurants and shops. Breakfast are good. Comfy bed. The only worst thing is it smells so bad everytime we open the door going in, it’s only that part immediately open the door from outside. I don’t know where it is coming from bcoz it don’t smell in the toilet, not inside the room. Only upon opening the room, maybe from the vent. I didn’t bother to inform the staff in reception as smell fades away. I should have really. We stayed in room 208. Kindly inform the hotel so they can check please. "

"I love the concept of sustainability here and it has been implemented extremely well, whilst maintaining high standards. The tea/coffee/hot chocolate area on each floor rather than in rooms gave more variety, better quality and the refillable water bottle in the room to use for the filtered water at the refreshment station was excellent. The bed was so comfy and the room was excrptionally bright, airy and clean. The staff were extremely friendly and welcoming!"

"Clean and quiet"

"The hotel was on the sea front, rooms were spacious and the bathroom had a walk in shower. Breakfast was good and the evening meal was very tasty. The price was reasonable and I’d recommend this hotel"

"We really enjoyed our one night stay. We had a twin room overlooking the atrium, which we booked using Tesco Clubcard vouchers. Our room was spacious and clean, and we enjoyed making use of the gym and spa facilities, which were included. "

"The hotel has amazing facilities, especially the indoor pool, and is in a great location for visiting Torquay."