Title: Mercure Exeter Southgate Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Exeter Southgate Hotel Family-friendly hotel with health club and sauna ![Lunch and dinner served](https://images.trvl-media.com/lodging/1000000/20000/17300/17257/e7c775af.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/17300/17257/4b643c1b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/1000000/20000/17300/17257/c0811d26.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor spa tub](https://images.trvl-media.com/lodging/1000000/20000/17300/17257/d641ed43.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/17300/17257/d0fb2877.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Exeter's business district, Mercure Exeter Southgate Hotel offers a welcoming retreat for families and travelers. Enjoy a traditional English breakfast, unwind in the sauna, spa tub, or indoor pool. The 24-hour front desk ensures helpful staff are always available. 7.8 Good ## Popular amenities - - - - - Pool - Bar £80 includes taxes & fees 23 Nov - 24 Nov ## Room options ### Check availability for these dates Tonight [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=17257&PinnedHotelID=17257&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=17257&PinnedHotelID=17257&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=17257&PinnedHotelID=17257&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=17257&PinnedHotelID=17257&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=17257&PinnedHotelID=17257&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=17257&PinnedHotelID=17257&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=17257&PinnedHotelID=17257&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=17257&PinnedHotelID=17257&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/17300/17257/e8d96ef8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room, 1 Double Bed 9.4 Exceptional 9 reviews ### Highlights Soundproofed Heating Connecting rooms available Free rollaway/extra beds TV Portable fan Blackout curtains Eco-friendly toiletries Soundproofed rooms Heating Connecting/adjoining rooms available Rollaway/extra beds (free) Blackout drapes/curtains Portable fan - Sleeps 2 - 1 Double Bed ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/17300/17257/724f79a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 Double Bed 7.0 Good 2 reviews ### Highlights Soundproofed Heating Connecting rooms available Free rollaway/extra beds TV Portable fan Blackout curtains Eco-friendly toiletries Soundproofed rooms Heating Connecting/adjoining rooms available Rollaway/extra beds (free) Blackout drapes/curtains Portable fan - Sleeps 2 - 1 Double Bed ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/17300/17257/cfc9c2e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 Double Bed (Classic) 7.0 Good 2 reviews ### Highlights Soundproofed Heating Connecting rooms available Free rollaway/extra beds TV Portable fan Blackout curtains Eco-friendly toiletries Soundproofed rooms Heating Connecting/adjoining rooms available Rollaway/extra beds (free) Blackout drapes/curtains Portable fan - Sleeps 4 - 1 Double Bed ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/17300/17257/724f79a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds 10.0 Exceptional 2 reviews ### Highlights Soundproofed Heating Connecting rooms available Free rollaway/extra beds TV Portable fan Blackout curtains Eco-friendly toiletries Soundproofed rooms Heating Connecting/adjoining rooms available Rollaway/extra beds (free) Blackout drapes/curtains Portable fan - Sleeps 2 - 2 Single Beds ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/17300/17257/cfc9c2e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Double Bed, Accessible 8.0 Very good 1 review ### Highlights Soundproofed Heating Connecting rooms available Free rollaway/extra beds TV Portable fan Blackout curtains Eco-friendly toiletries Soundproofed rooms Heating Connecting/adjoining rooms available Rollaway/extra beds (free) Blackout drapes/curtains Portable fan - Sleeps 2 - 1 Double Bed ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/17300/17257/724f79a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 Double Bed, Accessible ### Highlights Soundproofed Heating Connecting rooms available Free rollaway/extra beds TV Portable fan Blackout curtains Eco-friendly toiletries Soundproofed rooms Heating Connecting/adjoining rooms available Rollaway/extra beds (free) Blackout drapes/curtains Portable fan - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/110000000/109760000/109754500/109754469/8a226789_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### voco Zeal Exeter Science Park by IHG Exeter - Pet-friendly - Free WiFi - Restaurant - Gym 9.2 Wonderful 165 reviews £87 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Exeter-Hotels-Voco-Zeal-Exeter-Science-Park.h109754469.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=1185&destination=Exeter&destType=MARKET&latLong=50.7229,-3.53198&searchId=8809ed46-7da7-45b6-9f97-9b34fb403329&top_cur=GBP) Ad ![Interior detail](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/7800/7784/ec6010fe_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Exeter Rougemont hotel by Sunday Exeter - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.0 Very good 1,000 reviews £62 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Exeter-Hotels-Exeter-Rougemont-Hotel-By-Sunday.h7784.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=1185&destination=Exeter&destType=MARKET&latLong=50.7229,-3.53198&searchId=8809ed46-7da7-45b6-9f97-9b34fb403329&top_cur=GBP) Ad ![Luxury Chalet, Hot Tub | Park view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/107000000/106230000/106220700/106220646/aec93e89_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cofton Holidays Exeter - 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Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,002 reviews £49 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Exeter-Hotels-Holiday-Inn-Express-Exeter-M5.h434429.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=1185&destination=Exeter&destType=MARKET&latLong=50.7229,-3.53198&searchId=8809ed46-7da7-45b6-9f97-9b34fb403329&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FExeter-Hotels-Mercure-Exeter-Southgate-Hotel.h17257.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FExeter-Hotels-Mercure-Exeter-Southgate-Hotel.h17257.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.72078%2C-3.52796&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CGQsONx2hn1_DArM_vsGsZSOTJY=) Southernhay East, Exeter, England, EX1 1QF #### What's nearby - Exeter's Historic Quayside - 1 min walk - 0.1 miles - Spacex - 5 min walk - 0.3 miles - Exeter Cathedral - 5 min walk - 0.3 miles - University of Exeter - Saint Luke's Campus - 11 min walk - 0.6 miles - University of Exeter - 20 min walk - 1.1 miles #### Getting around - Exeter Central Station - 10 min walk - Birmingham Airport (BHX) - 180 min drive #### Restaurants - ‪George's Meeting House (Wetherspoon) - ‬3 min walk - ‪The Hourglass - ‬5 min walk - ‪Mercure Lounge - ‬1 min walk - ‪Mangos - ‬6 min walk - ‪The White Hart Inn - ‬3 min walk ## About this property ### Mercure Exeter Southgate Hotel Upscale family-friendly hotel near University of Exeter Take advantage of dry cleaning/laundry services, a bar and a health club at Mercure Exeter Southgate Hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Gate House Restaurant, offers lunch, dinner and children's meals. In addition to conference space, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool - English breakfast (surcharge), self-parking (surcharge) and express check-out - A front desk safe, a vending machine and a TV in reception - A 24-hour front desk, smoke-free property and a banquet hall - Guest reviews give top marks for the breakfast, pool and helpful staff Room features All 156 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property. Other conveniences in all rooms include: - Highchairs and free extra beds - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - Coffee/tea makers, heating and portable fans ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/1000000/10000/7800/7784/d9470097.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Exeter Rougemont hotel by Sunday Exeter - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.0 Very good 1,000 reviews £62 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=7784&PinnedHotelID=7784&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 1 King Bed, Balcony, City View | City view](https://images.trvl-media.com/lodging/83000000/82910000/82904600/82904527/28d421f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Exeter by IHG Exeter - Hot tub - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 711 reviews £83 includes taxes & fees 16 Nov - 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Pool - Hot tub - Spa - Parking included 8.6 Excellent 1,002 reviews £64 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=1457686&PinnedHotelID=1457686&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/12000000/11760000/11750500/11750459/0b313081.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Devon Hotel Exeter - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 909 reviews £84 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=11750459&PinnedHotelID=11750459&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (GBP 16 per night) - Onsite parking includes off-street options ### Food and drink - English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.50 per person - A bar/lounge - A restaurant - Couples/private dining - Snack bar/deli ### Restaurants on site - Gate House Restaurant ### Things to do - Health club - Hot tub - Indoor pool - Piano - Sauna - TV in common areas ### Family friendly - Children's games - Free rollaway/extra bed - High chair - Indoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 151 square feet of conference space - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (112 centimetre wide door) - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk (102 centimetre high) ### More - 1 building - 3 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker ### More - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Heating - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Portable fan - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 15 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds! ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately GBP 16.50 per person - Self-parking fee: GBP 16.00 per night - Pet fee: GBP 15 per pet, per night - Service animals are exempt from fees - Pool fee: GBP 10 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property £10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 16 years old are not allowed in the swimming pool This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Exeter Mercure Southgate Exeter Southgate Exeter Southgate Hotel Mercure Exeter Mercure Exeter Southgate Mercure Exeter Southgate Hotel Mercure Hotel Exeter Mercure Southgate Mercure Southgate Hotel Southgate Exeter Accor Southgate Exeter Mercure Exeter Southgate Hotel Devon Mercure Exeter Southgate Mercure Exeter Southgate Hotel Hotel Mercure Exeter Southgate Hotel Exeter Mercure Exeter Southgate Hotel Hotel Exeter ## Frequently asked questions ### Does Mercure Exeter Southgate Hotel have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Mercure Exeter Southgate Hotel? > As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Exeter Southgate Hotel on 23 Nov 2025 start from £80.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Exeter-Hotels-Mercure-Exeter-Southgate-Hotel.h17257.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mercure Exeter Southgate Hotel pet-friendly? > Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. ### How much is parking at Mercure Exeter Southgate Hotel? > Self-parking is available for GBP 16.00 per night. ### What time is check-in at Mercure Exeter Southgate Hotel? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Mercure Exeter Southgate Hotel? > Checkout is at 11:00 AM. ### Where is Mercure Exeter Southgate Hotel located? > This family-friendly Exeter hotel is located in the business district, within 1 mi (2 km) of City Wall and University of Exeter. Princesshay and Cygnet New Theatre are also within 5 minutes. Exeter Central Station is 10 minutes by foot and Exeter (EXS-Exeter St Thomas Train Station) is 12 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Exeter Southgate Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.0 Amenities ### 8.4 Staff & service ### 7.8 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 388 8 - Good 300 6 - Okay 172 4 - Poor 91 2 - Terrible 49 ### 10/10 Excellent #### Catherine 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were great, lovely little gym, room a little tired but perfectly serviceable. Good location. ##### Catherine Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### William 11 Aug 2025 Liked: Cleanliness The hotel is a bit tired but the enthusiasm of the staff made all the difference. The breakfast buffet was first class and I enjoyed using the swimming pool . ##### William Stayed 1 night in Aug 2025 ### 8/10 Good #### Sheena 4 May 2025 Liked: Staff & service, room comfort #### Fantastic stay Went for a wedding that was taking place there lovely food and staff. ##### Sheena Stayed 2 nights in May 2025 ### 8/10 Good #### Matt 5 Jul 2025 Liked: Cleanliness, staff & service, amenities Lovely 1 night stay great staff and friendly hotel. Needs a lick of paint though ##### Matt Stayed 1 night in Jul 2025 ### 4/10 Poor #### Rebecca 30 Oct 2025 Liked: Staff & service Disliked: Property conditions & facilities The air conditioning was broken, we had to pay £10 per person to use the swimming pool and the jacuzzi was broken. Our pre booked dinner served was not the same as the menu description. A very disappointing stay. Only good thing was the staff were friendly. ##### Rebecca Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jay 31 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel in a good location and good staff ##### Jay Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Nicola 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous room and service ##### Nicola Stayed 1 night in Jun 2025 ### 8/10 Good #### Richard 23 Jul 2025 Liked: Cleanliness, staff & service, room comfort #### Good staff. After my bad experience at my previous hotel the night before the lady on reception was a pleasure and credit to the hotel. ##### Richard Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Sarah 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good location. All reception and bar staff really helpful. Room changed instantly when I discovered A Con not working. Bar staff went above and beyond to be helpful. Room v good comfortable bed and lovely bathroom. My second visit at this hotel will use it again. ##### Sarah Stayed 1 night in Jul 2025 ### 8/10 Good #### Andrea 31 Oct 2024 Liked: Cleanliness, property conditions & facilities Nice ghotel and good location ##### Andrea Stayed 1 night in Oct 2024 ### 8/10 Good #### Stephen 28 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay Great location close to the cathedral, clean and cosy rooms with a lovely warm reception. ##### Stephen Stayed 2 nights in Nov 2024 ### 8/10 Good #### Verified traveller 5 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bday weekend stay Lovely stay for birthday weekend, complimentary drinks and some other lovely bits. Comfortable room, including bathroom essentials. Excellent location for town. Overall lovely stay ##### Verified traveller Stayed 3 nights in May 2025 ### 8/10 Good #### Lisa 30 Mar 2025 It is a very comfortable hotel, our room was very clean but could have done with more coffee, sugar ect ##### Lisa Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Francis 22 Jun 2025 Liked: Staff & service Disliked: Property conditions & facilities Hotel rooms are very dated and tired ##### Francis Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Gilda 7 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities One of the nic ##### Gilda Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ronayne 5 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Little break Love the location . Hotel lovely bed comfortable, great bar. Would be nice to have a free swim with the booking, and less of a car park fee… ##### Ronayne Stayed 1 night in Apr 2025 ### 10/10 Excellent #### NICK 15 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort V Good - nice clean room, good breakfast and helpful staff ##### NICK Stayed 1 night in Oct 2024 ### 6/10 Okay #### Glyn 12 Sept 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The reviews online are correct. This hotel does not have functioning air conditioning. Luckily the local temperature was in the low 20s. If it had been high summer it woukd have been unbearable. Fof this hotel to say rooms have AC when they don't and obviously haven’t for a the whole year, is unacceptable. Avoid. ##### Glyn Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Ross 19 Oct 2025 Liked: Cleanliness Disliked: Amenities The spa was closed for our stay. I would have expected to have been informed of this prior to arrival. Very disappointing as it was a feature we intended to use as part of our itinerary The room was for a disabled person and the en-suite not as expected accordingly. Also disappointingly this was not made clear to us. There were light bulbs out in the en-suite. The tv remote was not operating properly. Lack of attention to detail overall was not of a standard we have come to expect. ##### Ross Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Mr 22 Jul 2025 Liked: Staff & service No air on mmmmm ##### Mr Stayed 4 nights in Jul 2025 ### 6/10 Okay #### peter 23 Jul 2025 Liked: Cleanliness, staff & service #### Great hotel but air con issues left me hot. Stayed here before and previously had issues with the air conditioning which again on this trip was broken leading to an uncomfortable nights sleep. Otherwise love this hotel, great pool, breakfast and service. Staff apologised and offered free drink etc but being able to sleep in a cool room is an essential for me so would make me think twice about booking again. ##### peter Stayed 1 night in Jul 2025 ### 8/10 Good #### Hee Soo 24 Jul 2024 Liked: Cleanliness, staff & service Staff was nice and friendly ##### Hee Soo Stayed 2 nights in Jul 2024 ### 8/10 Good #### Chris 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Chris Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Michael 22 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Central location close to shops, cathedral and Exeter quay. Rooms were well appointed and spotlessly clean. Staff were very friendly and helpful. ##### Michael Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Ian 16 Feb 2025 Liked: Cleanliness, staff & service Staff very pleasant. Rooms looking a little tired in places. ##### Ian Stayed 2 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [The Coppid Beech Hotel](https://www.expedia.co.uk/Bracknell-Hotels-The-Coppid-Beech-Hotel.h3809.Hotel-Information) > > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information)