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Mercure Exeter Southgate Hotel

Star Rating
4 out of 5
£79 average price per night

Photo gallery

Featured image
Beach
Indoor spa bath
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

4.2/5 Very Good
995 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Map

Southernhay East, Exeter, England

Explore the area

Popular LocationExeter Cathedral6 min walk
Popular LocationSpacex6 min walk
Popular LocationGuildhall Shopping Centre7 min walk
AirportExeter (EXT-Exeter Intl.)21 min drive

Choose dates to view prices

  • Classic Twin Room, Multiple Beds

    Photos of Classic Twin Room, Multiple Beds

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed and 1 Single Bed
    More detailsClassic Twin Room, Multiple Beds

  • Privilege, Room, 1 Double Bed

    Photos of Privilege, Room, 1 Double Bed

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsPrivilege, Room, 1 Double Bed

  • Family Room, 1 Double Bed (Classic)

    Photos of Family Room, 1 Double Bed (Classic)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Double Bed
    More detailsFamily Room, 1 Double Bed (Classic)

  • Standard Room, 2 Single Beds

    Photos of Standard Room, 2 Single Beds

    4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Exeter

Located in Exeter, Mercure Exeter Southgate Hotel is in the city centre and near a train station. Exeter Cathedral and Powderham Castle are notable landmarks, and the area's natural beauty can be seen at Dartmoor National Park. Travelling with kids? Consider Crealy Great Adventure Park and Devon Railway Centre.

Visit our Exeter travel guide
Map
Popular Location

What's nearby

  • Exeter's Historic Quayside - 3 min walk
  • Exeter Cathedral - 6 min walk
  • Exeter's Underground Passages - 6 min walk
  • Spacex - 6 min walk
  • Guildhall Shopping Centre - 7 min walk

Getting around

  • Exeter Central Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 21 min drive

Restaurants

  • Gate House Restaurant — 1 min walk
  • The Cosy Club - 1 min walk
  • Rendezvous 10 Wine Bar - 2 min walk
  • Bay Leaf - 2 min walk
  • Yummy House - 3 min walk

About this property

Mercure Exeter Southgate Hotel

4-star, family-friendly hotel, walk to Exeter Cathedral
Along with a restaurant, this smoke-free hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a spa tub are on-site. All 156 rooms provide complimentary wireless Internet access, 24-hour room service and TVs. Other amenities available to guests include coffee/tea makers, hairdryers and laptop-compatible safes.
Mercure Exeter Southgate Hotel offers 156 forms of accommodation with laptop-compatible safes and coffee/tea makers. This Exeter hotel provides complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: GBP 15.00 per night

Food and drink

Continental breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 7.00 per person
1 restaurant
1 bar
24-hour room service

Things to do

24-hour fitness centre
Indoor pool
Sauna
Hot tub

Family friendly

Children's games
Dry-cleaning service
Free rollaway/extra beds
High chair
Indoor pool
Snack bar/deli

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Wedding services

Languages spoken

English
French
German
Hungarian
Latvian
Polish
Portuguese
Russian

Business services

Meeting rooms
Conference space (151 square feet)

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Couples dining
Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free rollaway beds
Linens

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

TV

Food and drink

Champagne service
Coffee/tea maker

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed from 03 July 2020 to 31 July 2020 (dates subject to change):
  • Bar/Lounge
  • Dining venue
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Free rollaway/extra beds!

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: GBP 7.00 per person (approximately)
  • Self-parking fee: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure Exeter Southgate Hotel
Mercure Southgate Hotel
Mercure Exeter Southgate
Mercure Southgate
Mercure Exeter Southgate Hotel Devon
Accor Southgate Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Can I cancel my reservation for free at Mercure Exeter Southgate Hotel and receive a full refund?
Yes, Mercure Exeter Southgate Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Exeter Southgate Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Exeter Southgate Hotel?
As of 5 Jul 2020, prices found for a 1-night stay for 2 adults at Mercure Exeter Southgate Hotel on 2 Aug 2020 start from £72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.
How much is parking at Mercure Exeter Southgate Hotel?
Self-parking is available for GBP 15.00 per night.
What time is check-in at this property?
Check-in is from 2:00 PM to anytime.
What time is check-out at this property?
Checkout is at noon.
Where is Mercure Exeter Southgate Hotel located?
This family-friendly Exeter hotel is located in the business district, within a 10-minute walk of Exeter's Historic Quayside and Exeter Cathedral. University of Exeter is 0.9 mi (1.5 km) away. Exeter Central Station is 10 minutes by foot and Exeter St Thomas Station is 13 minutes.

Guest reviews

Overall score and ratings for Mercure Exeter Southgate Hotel

4.2
Very Good
995 reviews
5 - Excellent
451
4 - Good
396
3 - Okay
100
2 - Mediocre
35
1 - Poor
13
4.4
Cleanliness
4.3
Service and Staff
3.9
Amenities
4.2
Property condition

3/5

Calvin
Travelled with family
23 Mar 2020
  • Liked: Cleanliness, room comfort
Not as good as previous stays

I have stayed here a few times over the years, this stay straightaway I noticed the outside started to look tatty. Bar service on the Saturday night was dreadful, the night porter was the only one available to serve (I use that term very loosely). The whole place compared to previous stays looked like a little neglected. We asked for a second key and was told they only 20 keys left and 24 people still hadn't checked in. If I hadn't stayed here before it probably would have seemed fine, I would stay again, the place was clean and the staff were friendly and helpful as they could.

Stayed 2 nights in Mar 2020

5/5 Excellent

Zoe
Travelled with group
22 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

Verified traveller
18 Mar 2020
    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    4/5 Good

    Verified traveller
    15 Mar 2020
    • Liked: Cleanliness, amenities

    Good location. £12 to park in their car park for me is a bit much when you’re a guest. We stayed in a privileged room, but the view was just the car park. We wasn’t sure why it was a privilege room because there wasn’t anything different about it to when we stayed there in a normal room. The bar staff were a little slow and when they don’t even know what your £60 bottle of champagne is, shows they’re not experienced or trained. At breakfast we had to ask for tea and coffee because no one came to serve us. And when we were not given milk it was taken from another table that someone had just finished with!! That to me is probably the worst thing to do, especially at the moment with the current situation. The cold meats and cheese looked like they had been there for awhile, as did the dried porridge. And no cereal? Scrambled egg was soggy and sat in water. So the breakfast was our least favourite experience. Maybe staff could smile and be more welcoming? Staff create the atmosphere

    Stayed 1 night in Mar 2020

    5/5 Excellent

    Jacqui, Shropshire
    Travelled with partner
    15 Mar 2020
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    On arrival the staff at the Mercure Exeter Southgate Hotel were very welcoming and helpful. The hotel is situated in a quiet location yet on five minutes from Exeter cathedral and city. The room was clean as was the en-suite bathroom. We enjoyed our two day visit to Exeter, one of the main reasons was due to the excellent Mercure Exeter Southgate Hotel. Thank you.

    Stayed 2 nights in Mar 2020

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