Search Business Hotels in Beeston

"Loved the room and leisure facilities. Room and bed were very comfortable. Restaurant on Wednesday 22nd April was a comedy of errors. Young lady checking people in was a bit out of her depth. Seemed rushed and really needed help. Waited over 30 minutes to take our food order. When the food came it was very good. Think management need to help this poor girl with more staff in the evening. Breakfast was tasty, but at over £200 per night B&B, expected waiter service and not a buffet."

"Rooms ok but service goes downhill quickly when the hotel is busy - had to wait 5 minutes for someone to turn up at the reception desk and the breakfast is limited to a greasy buffet with no real healthy options. Service definitely different to other MacDonald hotels once they have a larger number of guests"

"Useof the spa"

"Lovely clean room Nice pool gym Breakfast was lovely Staff friendly"

"Excellent stay, and reception staff were fantastic when I requested to upgrade my room."

"The gym and pool were good but busy. It's a walk out of town, maybe 20 mins walk to the train station. Very nice staff, bar staff were particularly friendly and welcoming. Had a minor cleanliness issue with my room. They didn't correct it and didn't offer any recompense for it. Not my hair on the chair!"

"Booked for 1 night stay whilst in Chester, check in was smooth and very friendly staff on reception. We requested a late check out of 1pm and this was accommodated without any issues. We were escorted to the room which was an Executive room but it was extremely dated and curtains needed to be fixed (which we did ourselves). The bathroom had silicone everywhere and just needed to be brought up to date. Did not look like the photos on line at all. It was clean overall and the bed was very comfortable. Breakfast in the morning was delicious and all of the food was fresh although the restaurant furniture where we were sat did have cosmetic issues with damaged sofas that were ripped etc. Following breakfast we went back to the room but were startled by the fire alarm which was a test but we were not advised this during check in. At 11:30 the cleaning staff pressed the door bell and entered into the bedroom despite a late check out being booked. When we advised we had a late check out booked she left but then proceeded to bang the hoover against the door and was rude to us so much so that we packed up and left the room and the cleaner was rude once again! We did make a complaint to reception on check out who did credit the late check out fee but this kind of treatment from the cleaning staff at a hotel of this rating is really not acceptable and tarnished our stay. In essence the hotel could be out of this world but it needs investment and better cleaners!"

"Excessive processes, bar codes, marketing. Reminded of airport check in. Targeting the corporate market. Spa area great. Bar/grill noisy, TVs, music, so lively if that't was you want."

"Nice hotel, would stay again. Good helpful staff."