"The building is so beautiful. Absolutely grand. The location and views from the sun terrace are phenomenal. The staff are great, there's always tea and coffee available for the room and there was entertainment in the evening. Such a big, old hotel must have a laundry list of repairs and maintenance challenges. The windows were dirty, water marks or paint peeling off here and there. You can see where walls have been painted without sanding first, so there's unevenness. Old wooden window frames etc. But it looks like they're always addressing something. It's the sheer volume. Unfortunately there was a lift out of order. Such a massive hotel without a lift ( for the 3 days I was there). The bathroom in my room had a massive bath and a shower head. As it was the top floor the ceiling was slopped so I couldn't stand up straight, I'm 5' 7". The paint was falling off too. Apart from that the room was clean and spacious. The bed was very comfortable. One thing I didn't know is that they don't service the rooms every day (on stays of less than 5 days), but they leave plenty of towels. The parking permits if you drive there and manage to park outside work very well. I added breakfast, which I thought it was OK. Not a lot of variety. All in all, I'd probably stay there again as It is a dog friendly hotel and love the location, views and a comfortable bed!"