Search Hotels by Britannia Hotels in Robin Hood's Bay from £45

"Nice hotel but couldn’t leave window open in room and it was roasting. If you go take a small block of wood to keep sash window open. Staff were very friendly. Was a bit noisy as events were being held but room was quiet. Good selection at breakfast and in bar n the little coffee shop was nice."

"The room was as expected small but to see the sea view the window was high. Not what I expected from the picture. Bed was a double but the mattress was comfortable in the middle but if you want to sleep nearer the edge you have to be careful not to fall out it is so soft. Food was good in the evening. Did not have breakfast. "

"Hotel needs to be refurbished . Bath had jets that don’t work and dirt came out of them Marks on walls that could be covered with paint Didn’t eat there Never heard of a hotel that doesn’t let you bring take away and maes you eat it out side "

"Excellent clean rooms perfect helpful staff All round lovely place would highly recommend and will choose again 5 stars"

"Unclean and run down. Breakfast tasted cheap for £38 for 2 adults and a toddler. Strange setup and nothing like what was advertised. Extremely heavy and fast shutting doors, no good for little fingers in a family bedroom."

"Breakfast was a highlight. Unfortunate there was still substantial construction. Sunday menus disappointing . Staff excellent who resolved a hiccup quickly and courteosly. Rooms comfortable. "

"Tired and in need of care and refurbishment. Parking limited and not easy access. Room showing signs of damp in bathroom. Entry door damaged and needed repair to gain access. Plus side hot water supply very good. Staff friendly and helpful. Disappointed after good cooked breakfast at the weekend Monday morning continental breakfast, which consisted of dry, stale mini croissants and pain au chocolat, no chese or cold meats(available at the weekend) and hot drinks machine not working. "

"The hotel and room we stayed in overall was good, but on the 2 days we were there the bar staff and lady who booked us in at reception appeared miserable and lacked any personality. They all looked fed up as if they didn’t want to be there. Everything they did appeared to be an effort. Nobody was willing to have a friendly chat and pass the time of day, even though they were pretty quiet. The breakfast was nice, but for coffee they only had whole milk available which I really dislike. When I kindly enquired if they had skimmed or semi skimmed at all. the lady said no and just walked off. In my opinion, the staff working there, seriously do need to improve on their personality and interaction with guests. I appreciate that their job can be demanding at times but a little smile and a general chat would make such a difference to guests and make them feel happier staying there. We paid a lot of money to stay there, and I believe that a friendly face and a smile by staff would make the experience of staying at Mayfield so much better. "

" Freindly staff "