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My husband and I had a wonderful stay at the Hotel du Vin & Bistro Poole. All the staff were lovely, particularly the reception team they were exceptional!. Our room was beautiful. The harbour/ Key was less than a minutes walk from the hotel which was on a lovely quiet street. We will definitely be returning!

Initial impressions were how lovely and clean the lobby and reception area was. We were greeted by a friendly happy receptionist with fantastic customer service and a lovely smile. Our bedroom was lovely and clean though looked like the decorator was over enthusiastic painting the wall and blotting it over the ceiling giving a bit of a tacky look. Other than that I really can't fault it. We ate dinner in the restaurant area, good selection of food and again spotlessly clean and wonderful happy...

Stunning views from the garden

Friendly hotel and restaurant in a beautiful location by the river Stour and. nature reserves - ducks, swans, herons ... Served by hourly bus direct from Poole, or use the very frequent services to Kinson and walk 11-15 minutes across the nature reserve

Fantastic property located within a very relaxing setting, all the staff are very friendly and can’t do enough to help!, rooms are very clean and spacious can’t sing the praises of this place enough will most definitely be staying again!!

i received excellent service from attentive staff. my loft room was small but well- appointed.

Fantastic one might stay for a wedding. Huge room and bathroom, tea and coffee and Tv in the room. Super clean and friendly owner. Excellent breakfast all freshly cooked along with cereals and fruit. Parking on site and easy walking to the town. Will definitely go back.

Absolutely lovely hotel friendly staff spotlessly clean and excellent service will definitely be going back

Top place and wonderful staff.

The whole experience of staying at Frampton Arms was very enjoyable. The property was very clean and pleasing to the eye and the Staff made you welcome and very attentive to your needs. Wish we could have stayed longer.

Fantastic staff, they really made our stay a 10/10! Thank you. The location is also unbelievable, perhaps the best I’ve ever stayed in, would highly recommend for a long weekend away

We requested a change of room because there was no shower in the one offered. they were immediately pleased to do so. Staff were all very pleasant all the time we were there.

Lovely big room full of character

A quiet room and nice staff.

Great position, overlooking Poole Bay. Restaurant was of a high standard, and very polite and efficient staff. Quiet, relaxing stay, well run, nothing was too much trouble, found reception, hotel and restaurant staff very friendly.

My partner and I stayed here for a weekend break, and we were both very happy with the hotel. From the friendly and welcoming staff, to the little extras in our spotlessly clean room, everything exceeded our expectations. Dinner was excellent, and the cooked breakfasts were agood way to start the day! We would highly recommend for anyone looking for a weekend away.

Never really write reviews but maybe that goes some way to show how impressed I was. Staff feel as though they care about the place and in a world where customer service in hospitality is struggling it was so refreshing. Will definitely be back next time I have to stay in the area. Food was excellent for the price point.