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"The location, cleanliness and friendly and helpful staff."

"Lovely stay in a great location - the pillows and bed linen were particularly outstanding."

"The hotel was quite dated but rooms were clean and staff friendly and helpful. Breakfast was good."

"Great place very friendly owner nicely setup - easy central access to town and the marina"

"Good parking at the hotel and outside , very nice area with good walking potential. Great vibrant pub / dining area."

"The staff were extremely friendly and welcoming. They went above and beyond when were stranded due to the storm and needed to extend our stay. The hotel was clean and facilities were perfect for our stay- thank you!"

"Second stay, again excellent all round"

"Great location near Poole Quay. A few stairs to climb to room but great view of Sunseeker Boatyard from window!"

"The staff was very helpful Nice and comfortable room. Excellent breakfast, I had a discount to be a guest. I had a lovely time there"

"Lovely place to stay for the weekend"

"Stayed 1 night good breakfast and friendly staff"

"Really lovely stay with very friendly staff"

"Great view of the river and swans, good food, helpful staff."

"Nice ambience, very clean, comfortable beds, really good breakfast"

"Such a nice place to stay and very beautifully antique yet modern. The view of the castle was amazing from our room and it was a nice walk through the quaint town to visit the castle. Breakfast was great and so nice that it was included. Dinner was very good too."