The staff would not let us touch or do anything...in a good way. They are committed to relaxation and were ready to assist at the drop of a hat. Super traditional all around - service, room, layout, spas, and food.
Ended up here as booked late but was very happy. Room ( just one traveller) was fine. Cleaning done meant you could see your face in the room as anything shiny was polished up. Full linen change every day. Very helpful staff and fantastic food (Japanese) I took/ended up with a meal option so got a 9 course meal of the highest quality every night. Superb. Close to a station ( is a few stops out of town as the only downside) and a major Shrine and the famous monkeys all in walking distance from the station ( Hotel runs a shuttle to the station)
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