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Stayed here last year and loved it. Had a room on the 8 th floor so e-mailed cordial to ask for a room around the same area and received the same room. Yes there are 136 steps or 4 lifts but well worth it great balcony and lovely view.
Very useful situation for a quick stay. Pool area good but no shade so unable to use it. Also it would be so good if tea making facilities could be put in the rooms, for late check ins and early starts. I was very comfortable
Staff was very friendly and attentive. We were unable to open our safe and it only took 2 minutes from a call to reception for a caretaker to come and fix the problem. Plentiful of various choices at breakfast and yet again staff always ensuring you had all that you wanted. Did not eat in either ...
Very happy with the service. The rooms were clean and the staff were very helpful. However there needs to be more activities around the area for things to do to complete the holiday!
We loved our stay at this Hotel. The local area was pleasant, and although the hotel was at the top of the hill, courtesy buses were available to the local beach and Playa del Ingles.The Hotel itself was one of the largest i the area but you never felt it was crowded. We always found pleasing seats ...
Enjoyed my stay at the hotel roca negra. Extremely friendly and helpful staff. Located in a nice peaceful area, away from the hustle and bustle. I had breakfast included in my stay - all you can eat, which I really enjoyed. No real complaints - I guess the only thing I would have liked is a kettle ...
we had a fantastic week based in room 8103 with a super large balcony and overlooking the pool. staff were excellent Jose Pedro especially helpful serving drinks poolside. enjoyed Christopher's exercise classes in the pool great fun.
An excellent hotel that is business oriented in style and layout (hard to find in Gran Canaria) but terrific for kids too. Would not be out of place, interior wise, in Manhattan or London. Cool design. They didn't charge breakfast for our 4 year old.
Very nice hotel in ideal location for beach, shops, supermarkets, restaurants, caffès and bars all within short walking distance. Varied buffet breakfast each morning. Sun terrace with loungers, jacuzzi, 2 pools, sauna and bar and lovely views . Really enjoyed our stay here. Will def try and go again ...
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