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It was a very nice hotel although not quite up to what I would consider 5 stars. The main issue for us was that we had booked half board although full board was also available and the issuing of drinks was linked to a bizarre ticketing system so you would sign for your drink, either paid if you were ...
Very relaxing place to stay and if there are no cars available to be rented a bus stop is not far away from the hotel (you can go to Las Palmas). Nice walking path down to the bandama volcano and up to a restaurant with local delicious food.
The relaxed atmosphere we attributed to the staff( reception to restaurant ) first rate, attentive and helpful. The hotel is handily placed for local facilities( beach etc). The rooftop pools and jacuzzi / cafe/bar were very nice. All round views from the rooftop were special.
Entertainement a bit boring could do with been a bit more lively food not brilliant at times courtesy bus and driver a bit unreliable failing to turn up on one occasion from maspalomas to hotel and left my husband me and my daughter standing waiting just over an hour for a bus as the one bus never ...
single room like a prison cell and bathroom too small to sit on loo. Double room fine but on floor 6 with frosted windows and not enough electric light to see to put on lipstick still a bit cell like. But staff were wonderful with excellent English and did all they could to be helpful. No other English ...
The staff was very friendly the hotel is a good hotel but in a commercial area not an tourists area but you can get around by bus the shopping centre was very good there are a lot of restaurants and bars close by.
Very nice place to spend holidays. Staff very friendly and helpful. Food is amazing, always can find something nice! Close to the beach. Every evening nice shows for the kids and later on for adults. Just amazing place! Paradise! I will definitely come back there!
We were very happy with most things at the Parque Tropical. We moved our room after the first night as the first one looked over the road and was noisy. No problem at all to change for Bonnie at the front desk to change it for one overlooking the pool which was spacious and very comfortable. The ...
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