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Very happy with the service. The rooms were clean and the staff were very helpful. However there needs to be more activities around the area for things to do to complete the holiday!
There is a limited number of sunbeds by the pool. People start reserving them early and quite often not use them until the afternoon when the sun reaches the area. Extremely unfair.
The hotel from outside was not appealing placed in between other buildings, corner entrance, hard to find. Black glass and black marble/concrete, however inside was very clean and modern, and up-to-date. Two blocks from a great beach.
Hotel is conveniently located in Las Palmas but needs upgrading. More information on local travel, tours and entertainment at reception helpful. Tea/ coffee maker and minibar should be included in rooms. Good for a short stay.
The hotel is convenient, I was able to go out and about easily- taxis and bus stops are all around and in walking distance. The receptionist speaks good English and he was very helpful and hospitable. Also the hotel offers a good breakfast for EUR 7 and it's worth it due to the wide variety of choices. ...
Not good for older people unless in block 1 as the hotel was built into the cliffs and the higher blocks had to be reached by quite a few lifts.
We stayed 9 days in Axel Beach. The hotel is clean, quiet, and perfect for going to the Yumbo if that's the holiday you are after. The gardens are nice and spacious. Didn't really go to the pool area because it was always busy and the beds are kind of on top each other. But other than that great ...
Loved our room overlooking beautiful sandy beach and falling asleep listening to the sound of waves outside . the only negative thing is the kids playground directly opposite the hotel , kids screaming well after midnight . Everything else was great
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