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Occidental Roca Negra

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from room

Overview of Occidental Roca Negra

VIP Access

Occidental Roca Negra

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Avenida Alfredo Kraus 42, Urbanización El Turman, Agaete, Gran Canaria, 35480

Explore the area

  • Popular LocationAgaete Natural Pools7 min walk
  • Popular LocationAgaete Valley16 min walk
  • Popular LocationAgaete Botanical Gardens16 min walk
  • AirportLas Palmas (LPA-Gran Canaria)47 min drive

VIP Access

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  • Extra savings and perks for Rewards members
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About this area

Agaete

Located in Agaete, Occidental Roca Negra is in a rural area and on the waterfront. Cueva Pintada Museum and Archaeological Park and Sardinia de Galdar Lighthouse are local landmarks, and the area's natural beauty can be seen at Los Tilos de Moya National Park and Playa La Caleta. Discover the area's water adventures with scuba diving and surfing/boogie boarding nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.
Visit our Agaete travel guideOpens in a new window
Map

What's nearby

  • Agaete Natural Pools - 7 min walk
  • Playa La Caleta - 8 min walk
  • Agaete Valley - 16 min walk
  • Agaete Botanical Gardens - 16 min walk
  • Agaete Ferry Dock - 4 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 47 min drive

About this property

Occidental Roca Negra

Waterfront hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Occidental Roca Negra offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. This accommodation is furnished with double sofa beds. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Obsidiana has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages spoken

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 6.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar

Restaurants on site

  • El Juncal
  • RockTop Agaete
  • Poolbar

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe

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Washer and dryer
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4 star
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Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 6.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

Property is also known as

Occidental Roca Negra Hotel
Occidental Roca Negra Agaete
Hotel Spa Cordial Roca Negra
Occidental Roca Negra Hotel Agaete

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 286 out of 588 reviews
5 - Excellent 49%
Rating 4 - Good. 238 out of 588 reviews
4 - Good 40%
Rating 3 - Okay. 49 out of 588 reviews
3 - Okay 8%
Rating 2 - Poor. 11 out of 588 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 588 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on the quiet side of the island. Rooms are cavernous and more than big enough for a family of four. Fabulous views of sea and mountains from the rooftop bar. Staff very happy to help with dietary requirements (coeliac) and also with a room change when the original room was not clean. Parking is not included but is only 6 euros per day in the underground car park.
Stayed 2 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quiet hotel
Good hotel well located. Friendly staff. Great breakfast but dinner more average but we ate in town most nights.
Stayed 7 nights in Oct 2021

3/5 Okay

Disliked: Property conditions & facilities, room comfort
No reason to go back.
Clearly this hotel had seen better days. It is a beautiful structure with a great pool and roof deck. Amazing views. It really needs some tlc. And money! Our room A/C kinda worked. They were going to send someone up but we thought it was working so we didn’t bother. We were wrong. The room was full of flies. The bed was horrible. The pillows were worse. Ate both dinner and breakfast at the hotel. Buffet style. Bad. Breakfast was better then dinner. I will say the stay were very nice and were great to offer help. Trying to get the room safe working was annoying. Also trying to bet pool towels. What a run around.
Peeling paper
Old and worn
Tired
Pool
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
The hotel is beautiful and in a perfect location, exceptional staff and service , views and pool amazing , the only little thing they could modernize the bathroom... apart from that .. excellent
Stayed 2 nights in Mar 2021