expedia

Overview of Santa Catalina, a Royal Hideaway Hotel 5*GL

Photo gallery

Featured image
2 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
Terrace/patio
Minibar, in-room safe, free WiFi, linens

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationNestor Museum4 min walk
    Popular LocationPueblo Canario Chapel4 min walk
    Popular LocationRomano Park7 min walk
    AirportLas Palmas (LPA-Gran Canaria)26 min drive
You could be seeing lower prices

You could be seeing lower prices

With member prices, you could save 10% or more right now on thousands of properties.

Choose dates to view prices

About this area

Las Palmas de Gran Canaria

Located in Las Palmas de Gran Canaria, Santa Catalina, a Royal Hideaway Hotel 5*GL is in the city centre and near the beach. Calle Triana and Las Arenas Commercial Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Las Alcaravaneras Beach and San Telmo Park. Looking to enjoy an event or a match while in town? See what's going on at Gran Canaria Stadium. Guests appreciate the hotel's central and quiet location.
Visit our Las Palmas de Gran Canaria travel guide
Popular Location

What's nearby

  • Nestor Museum - 4 min walk
  • Pueblo Canario Chapel - 4 min walk
  • Romano Park - 7 min walk
  • Las Alcaravaneras Beach - 14 min walk
  • Plaza La Feria - 15 min walk

Getting around

  • AirportLas Palmas (LPA-Gran Canaria) - 26 min drive

Restaurants

  • Camarote — 1 min walk
  • Poemas by Hermanos Padrón — 1 min walk
  • Pizzería Calabria - 6 min walk
  • Allende Muelle - 6 min walk
  • Restaurante Bar Pantalan - 6 min walk

About this property

Santa Catalina, a Royal Hideaway Hotel 5*GL

5-star luxury hotel near Las Alcaravaneras Beach
Along with 2 restaurants, this hotel has 2 outdoor pools and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a poolside bar and a conference centre are on-site. All 204 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. 24-hour room service, minibars and ceiling fans are among the other amenities available to guests.
Santa Catalina, a Royal Hideaway Hotel 5*GL offers 204 forms of accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site along with a health club.

Children aged under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool, health club or fitness facility.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • Limited on-site parking
  • On-site parking is wheelchair accessible
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 25 for adults and EUR 12.5 for children
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Spa services

Family friendly

  • 2 outdoor pools
  • Dry cleaning service

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property – October 2019
  • Romance packages available

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Ceiling fan
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 12.5 for children (approximately)
  • Self-parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
Guests under 16 years old are not allowed in the swimming pool, health club or fitness facility

Property is also known as

Royal Hideaway Santa Catalina Hotel Las Palmas De Gran Canaria
Hotel Santa Catalina Las Palmas De Gran Canaria
Santa Catalina Hotel
Santa Catalina Las Palmas De Gran Canaria
Royal Hideaway Santa Catalina Las Palmas De Gran Canaria
Hotel Santa Catalina Barcelo Hotel Group
Santa Catalina Barcelo Group Las Palmas De Gran Canaria
Santa Catalina Barcelo Group
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina a Royal Hideaway Hotel
Santa Catalina, a Royal Hideaway Hotel 5*GL Hotel

Frequently asked questions

Can I cancel my reservation for free at Santa Catalina, a Royal Hideaway Hotel 5*GL and receive a full refund?
Yes, Santa Catalina, a Royal Hideaway Hotel 5*GL offers free cancellation on select room rates, because flexibility matters! Please refer to Santa Catalina, a Royal Hideaway Hotel 5*GL cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Santa Catalina, a Royal Hideaway Hotel 5*GL?
As of 5 Dec 2020, prices found for a 1-night stay for 2 adults at Santa Catalina, a Royal Hideaway Hotel 5*GL on 10 Dec 2020 start from £116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Santa Catalina, a Royal Hideaway Hotel 5*GL have a pool?
Yes, this property has 2 outdoor pools.
Is Santa Catalina, a Royal Hideaway Hotel 5*GL pet-friendly?
No, pets are not allowed at this property.
How much is parking at Santa Catalina, a Royal Hideaway Hotel 5*GL?
Self-parking is available for EUR 20 per day. Limited spots are available.
What time is check-in at Santa Catalina, a Royal Hideaway Hotel 5*GL?
Check-in is from 2:00 PM - 8:00 PM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Santa Catalina, a Royal Hideaway Hotel 5*GL?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Santa Catalina, a Royal Hideaway Hotel 5*GL located?
Located in the heart of Las Palmas de Gran Canaria, this luxury hotel is within 2 mi (3 km) of Las Alcaravaneras Beach, Calle Triana and San Telmo Park. Santa Catalina Park and Las Canteras Beach are also within 2 mi (3 km).
4.5
Wonderful
5 - Excellent
33
4 - Good
15
3 - Okay
2
2 - Poor
3
1 - Terrible
0

4.7/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stunning hotel, and excellent service!
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
super hotel with beautiful gardens
Super hotel with beautiful gardens
Stayed 2 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
The hotel has been newly renovated. We stayed in a suite so had access to the rooftop pool which was lovely. However there was little shade up there so we typically went to the main pool (which had sun umbrellas) on the hotter days. Location is convenient for both Las Contreras beach and the old town The only negative was that the service could be a little slow at times when we ordered stuff to the room (Ice, additional cutlery etc) Overall we had a wonderful stay and would definitely recommend this hotel.
Stayed 7 nights in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2020

5/5 Excellent

Travelled with family, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was supreme. Salt water pool right after to relax
Stayed 4 nights in Mar 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.