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As a couple did not use the range of facilities available which were excellent but for us it was an ideal hotel on which to base our visit to Puerto de Mogan.
Pros Good quality and variety of food (for all included) Superb quality restaurant at the top floor with magnificent views (a la card) Entertainment for kids Pools and Spa Everybody very friendly with exception at the reception Cons Stuff at the reception very unhelpful and incompetent Uphill walk ...
The professional customer service was impressive with many staff members remembering my name. The highlight was the excellent and variety of food offered.
Very clean. Friendly, helpful staff. Made use of the Adults Only section of an afternoon and found this very peaceful however some people obviously cannot read.
Returned to this hotel after 8years and was hoping it was still the same high standard, I wasn't dissapointed! It was just as good as I remembered. The standards are really high and you feel spoilt from the moment you arrive. Can't wait to go back!,
With breakfast and dinner included, the experience was very relaxing and affordable. The hotel room was large and spacious, had an impeccable view, and large balcony. Keep in mind, there are two types of hotels. The older larger hotel has a lot bigger rooms, better air circulation, and kitchen ...
I travel on business and with the family, and rarely find a hotel so well run, with such fabulous staff, and such incredible food. Im truly blown away by the excellence, and the friendliness. We will be back again soon, as I cant see any other hotels matching what you get here.
We loved our stay at this hotel. 3 pools to choose from - plus a brilliant splash park for the kids on site. The room was lovely and clean and super spacious. Staff were so so friendly. Lovely little walk down to the beach/harbour. A fab stay.
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