Gran Canaria Hotel Guide - Hotels with Pool Hotels in Gran Canaria, Spain

Great hotel one quite pool and one busy great staff good location

Weather was incredible, pool area gorgeous. However it is misleading when it says the hotel has a beach - its a public beach outside of the hotel complex, just a few minutes away. I was very impressed with their gluten free options - made it really easy for me!

Rooftop wasn't open enough in the evenings and there were no balconies so nowhere to sit most evenings but other than that hotel was great!

We found the staff extremely helpful. Pool area very clean but we didn't like the late night and early morning swims as they were quite noisy especially at 5am.

Other than checking which was required visiting another hotel a short taxi ride away (because the instruction from Expedia about where to check in were plain wrong), the staff went out of their way to help. Also do not expect to pay the 14 euro taxi ride to the airport arranged for you by the hotel. The trip is metered at 36 instead. Exact same arrangement was not honored to my friend who stayed in the same apartment later in the day but the taxis did show up on time. Overall a good stay. Thank you.

This was our 5th visit to the hotel but things have changed since our last visit in April 2016. the hotel is a lot busier and I presume this is the reason for the changes. No welcome drink as before, plenty sun beds but not enough sun brollies which results in some frustration if you want to spend the day sunbathing, The hotel has now changed its dressing policy when men had to wear long trousers to dinner so you now have a lot of men with shorts and vests, not very nice when eating your evening meal. Did take a while to order drinks during meal times and sometimes had finished first course before getting a drink. Often glasses missing from table settings and a shortage of salt and pepper on tables.

My only critique would be that it is a short taxi ride (4 euros) to any decent night life but once you get uses to that you can't fault the place for anything else

The hotel is nice with great food! The location is ok - the nearest beach is about a 15 minute walk down some steps. The hotel itself can be quite confusing due to its sheer size - we had to get 3 lifts to our room and we were some of the closer rooms.

Very friendly helpful staff, we particularly liked the lovely gardens with tropical plants. The buffet breakfast and dinner were excellent with an impressive array of local and continental style dishes to choose from. Overall the hotel was great for families but could have offered more for couples, i.e. entertainment for adults rather than "mini disco" and children's entertainment in the disco bar. Would have been nice to have access to facilities such as table tennis (one table only) and bowling alley without having to wait until the children had lost interest, could not get into either of the two pools due to children taking over. Would visit again but not in school holidays!