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Servatur Casablanca Suites & Spa - Adults Only

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Overview of Servatur Casablanca Suites & Spa - Adults Only

Servatur Casablanca Suites & Spa - Adults Only

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationPuerto Rico Shopping Center3 min walk
  • Popular LocationPuerto Rico Beach14 min walk
  • Popular LocationPuerto Rico Marina18 min walk
  • AirportLas Palmas (LPA-Gran Canaria)36 min drive

Choose dates to view prices

About this area

Puerto Rico

Located in Mogan, Servatur Casablanca Suites & Spa - Adults Only is near the beach. While the natural beauty of Puerto Rico Beach and Amadores Beach can be enjoyed by anyone, those looking for an activity can explore Mogan Port. Don't miss out on a visit to Lago Taurito Water Park. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Puerto Rico Shopping Center - 3 min walk
  • Angry Birds Activity Park - 8 min walk
  • Puerto Rico Beach - 14 min walk
  • Puerto Rico Marina - 18 min walk
  • Anfi Tauro Golf Course - 8 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 36 min drive

Restaurants

  • The Club Restaurant & Bar — 1 min walk
  • The Club Pool Bar — 1 min walk
  • Portoro steak house - 3 min walk
  • VIP Pizza - 4 min walk
  • Taste of India - 4 min walk

About this property

Servatur Casablanca Suites & Spa - Adults Only

4-star, adults-only hotel near Puerto Rico Beach
A full-service spa, a restaurant and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a bar/lounge. All 97 soundproofed rooms feature free WiFi and room service. Guests will find kitchenettes with fridges, hobs and microwaves.
Servatur Casablanca Suites & Spa - Adults Only offers 97 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to furnished balconies. Beds feature premium bedding. 32-inch Flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Mogan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Center Gym & Spa. Services include massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 8-12 per person
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Conveniences

  • Lift
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Norwegian
  • Spanish
  • Swedish

Business services

  • A meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body treatments
  • Hydrotherapy
  • Massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Fridge
  • Hob
  • Toaster

Outdoor space

  • Furnished balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 8 and EUR 12 per person (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Servatur Casablanca Suites &
Servatur Casablanca Hotel
Servatur Casablanca Hotel Mogan
Servatur Casablanca Mogan
Servatur Casablanca Hotel Puerto Rico, Gran Canaria
Servatur Casablanca Adults Only
Servatur Casablanca Suites & Spa - Adults Only Hotel
Servatur Casablanca Suites & Spa - Adults Only Mogan
Servatur Casablanca Suites & Spa - Adults Only Hotel Mogan
Servatur Casablanca
Servatur Casablanca Suites &
Servatur Casablanca Suites & Spa - Adults Only Hotel
Servatur Casablanca Suites & Spa - Adults Only Mogan
Servatur Casablanca Suites & Spa - Adults Only Hotel Mogan

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 109 out of 183 reviews
5 - Excellent 60%
Rating 4 - Good. 55 out of 183 reviews
4 - Good 30%
Rating 3 - Okay. 12 out of 183 reviews
3 - Okay 7%
Rating 2 - Poor. 4 out of 183 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 183 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,the roof top was really good place to relax ! Breakfast was good to.
Stayed 3 nights in Jan 2020

3/5 Okay

Liked: Staff & service, property conditions & facilities, room comfort
Ok stay. Would not recommend at the price.
Overall good stay except for the really bad shower area in the bathroom, not just the dirty looking floor but the shower head itself is extremely old and does not function properly. This was on room 307 which was offered to us as an upgrade mentioning the room we booked was not available due to hotel being fully booked.
Stayed 3 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice hotel, friendly staff, beautiful town. AC could do with an upgrade but that is a minor thing. Rooms new and balconies big
Stayed 11 nights in Sep 2019

5/5 Excellent

Stayed 7 nights in Sep 2019