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Staff was very friendly and attentive. We were unable to open our safe and it only took 2 minutes from a call to reception for a caretaker to come and fix the problem. Plentiful of various choices at breakfast and yet again staff always ensuring you had all that you wanted. Did not eat in either ...
Returned to this hotel after 8years and was hoping it was still the same high standard, I wasn't dissapointed! It was just as good as I remembered. The standards are really high and you feel spoilt from the moment you arrive. Can't wait to go back!,
It was a very nice hotel although not quite up to what I would consider 5 stars. The main issue for us was that we had booked half board although full board was also available and the issuing of drinks was linked to a bizarre ticketing system so you would sign for your drink, either paid if you were ...
Great hotel and amazing breakfast, staff doesn't speak English that much, outside swimming could be bigger and indoor is quite expensive, but overall very cosy and will definitely go back.
Enjoyed my stay at the hotel roca negra. Extremely friendly and helpful staff. Located in a nice peaceful area, away from the hustle and bustle. I had breakfast included in my stay - all you can eat, which I really enjoyed. No real complaints - I guess the only thing I would have liked is a kettle ...
Stunning scenery. Beautiful hotel and setting. Spa is wonderful - the feature to duck under a glass partition in the pool to bathe under the stars, in the wind or even the rain is amazing. The journey up from the coast and any travel by car in the area is not for the faint hearted or those who get ...
Certainly a good solid 4* hotel but no more. The facilities are good but not any better. The staff are ok generally but could be a bit more proactive at times. In mid October the hotel is s little bit like an old people’s home.
Everything about this hotel is very good although I would not give it 5 stars as there is room for improvement. Lovely beach area, pool and side restaurant/bar is clean and comfortable, garden is amazing, most staff are nice and polite but some could be trained to please their guests with more flexibility. ...
We stayed there for 4 nights and it was great. Staff was so friendly and helpful at all times, facilities are superb! The breakfast buffet was excellent, massive selection to choose from. The only thing was the A/C in our room wasn't cool enough, but was told that's because it works with cold water. ...
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