Title: Parador de Cruz de Tejeda Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2717349&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Parador de Cruz de Tejeda Relax amidst mountain scenery with rejuvenating spa treatments and refreshing coffee breaks. Find your perfect blend of adventure and tranquility. ## Photo gallery for Parador de Cruz de Tejeda ![Sauna, steam room, Turkish bath/hammam, body treatments - Parador de Cruz de Tejeda (Vega de San Mateo)](https://images.trvl-media.com/lodging/3000000/2720000/2717400/2717349/687c7558.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sauna, steam room, Turkish bath/hammam, body treatments - Parador de Cruz de Tejeda (Vega de San Mateo)](https://images.trvl-media.com/lodging/3000000/2720000/2717400/2717349/09533ef4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Parador de Cruz de Tejeda (Vega de San Mateo)](https://images.trvl-media.com/lodging/3000000/2720000/2717400/2717349/5975c9a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Snack bar - Parador de Cruz de Tejeda (Vega de San Mateo)](https://images.trvl-media.com/lodging/3000000/2720000/2717400/2717349/a7617b0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Parador de Cruz de Tejeda (Vega de San Mateo)](https://images.trvl-media.com/lodging/3000000/2720000/2717400/2717349/8eb9e598.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the mountains, Parador de Cruz de Tejeda offers an upscale retreat with a tranquil garden and soothing spa treatments like hot stone massages. Connect to free in-room WiFi, unwind on the terrace or indulge in a coffee at the cafe while exploring nearby attractions. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym £135 includes taxes & fees 1 Mar - 2 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=2717349&PinnedHotelID=2717349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=2717349&PinnedHotelID=2717349&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=2717349&PinnedHotelID=2717349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=2717349&PinnedHotelID=2717349&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2717349&PinnedHotelID=2717349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2717349&PinnedHotelID=2717349&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2717349&PinnedHotelID=2717349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2717349&PinnedHotelID=2717349&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds Showing 3 of 3 rooms ### View all photos for Standard Double or Twin Room ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2720000/2717400/2717349/f7d6ced1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room 8.6 Excellent 24 reviews ### Highlights Air conditioning Free cots/infant beds TV Pillow menu Down duvet Blackout curtains Bidet Shower/bath combination - 257 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard Double or Twin Room (3 adults) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2720000/2717400/2717349/f7d6ced1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room (3 adults) 10.0 Exceptional 1 review ### Highlights Air conditioning Free cots/infant beds TV Pillow menu Down duvet Blackout curtains Bidet Shower/bath combination - 257 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Standard Double or Twin Room (2 adults + 1 child) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2720000/2717400/2717349/f7d6ced1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room (2 adults + 1 child) 8.0 Very good 1 review ### Highlights Air conditioning Free cots/infant beds TV Pillow menu Down duvet Blackout curtains Bidet Shower/bath combination - 257 sq ft - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTejeda-Hotels-Parador-De-Cruz-De-Tejeda.h2717349.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTejeda-Hotels-Parador-De-Cruz-De-Tejeda.h2717349.Hotel-Information) ## About the area Located in Vega de San Mateo, Parador de Cruz de Tejeda is in the mountains. Museo de esculturas Abraham Cardenes and Tomas Morales House Museum are cultural highlights, and some of the area's landmarks include Fuente Agria de Teror and Risco Caídos Archaeological Site. Dulceria Nublo and Viera y Clavijo Botanical Garden are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Vega de San Mateo travel guide](https://www.expedia.co.uk/Vega-De-San-Mateo.dx6034974) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.00666%2C-15.59972&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yh5j-5isXtkilTYn6d9g3Wg-XYw=) Cruz de Tejena, s/n, Vega de San Mateo, Gran Canaria, 35328 ### What's nearby - ![0_109285632](https://images.trvl-media.com/place/6067463/1b51ed65-e21f-4327-aaea-72d41316edcc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Las Canteras Beach 41 min drive \- 20.7 miles - ![View of the city of Las Palmas de Gran Canaria with the port](https://images.trvl-media.com/place/553248635837422628/ca17e385-c5cd-4721-ae04-fbb610b196ad.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Port of Las Palmas 48 min drive \- 24.2 miles - Mirador Pico de la Gorra 17 min walk \- 0.9 miles - Bentayga Winery 4 min drive \- 1.9 miles - Tejeda Health Center 4 min drive \- 2.1 miles ### Getting around - Las Palmas (LPA-Gran Canaria) 67 min drive ### Restaurants - Restaurante Grill Ayacata 21 min drive - Restaurante Grill La Cumbre 9 min drive - El Labrador 10 min drive - Ensaladería de Tejeda 10 min drive - Dulceria Nublo 10 min drive ## About this property ### Parador de Cruz de Tejeda Upscale hotel in the mountains At Parador de Cruz de Tejeda, you can look forward to a terrace, a coffee shop/cafe and a garden. Indulge in a massage, a facial and a body treatment at the on-site spa. In addition to an arcade/games room and laundry facilities, guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking - Buffet breakfast (surcharge), an electric car charging station and luggage storage - Concierge services, a gift shop and a front desk safe Room features All guest rooms at Parador de Cruz de Tejeda offer perks, such as pillow menus and air conditioning, as well as amenities, such as free WiFi and safes. Extra amenities include: - Recycling, LED light bulbs and composting - Bathrooms with eco-friendly toiletries and bidets - TVs with satellite channels - Daily housekeeping, desks and phones ## Similar properties ![Outdoor pool, open 11:00 AM to 6:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/116000000/115530000/115525700/115525620/9d9a292b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotiday Gran Canaria Maspalomas Maspalomas - Pool - Breakfast included - Kids’ pool - Free Wi-Fi 9.0 Wonderful 2 reviews £119 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=115525620&PinnedHotelID=115525620&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/2000000/1570000/1567300/1567264/68fb893d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Escuela Santa Brígida Santa Brigida - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 214 reviews £76 includes taxes & fees 1 Feb - 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Pool - Breakfast included - Spa - Free Wi-Fi 9.0 Wonderful 194 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1348243&PinnedHotelID=1348243&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=2717349&PinnedHotelID=2717349&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2717349,115525620,1567264,8735103,113742859) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - Free offsite parking within 20 metres - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 10.50 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Arcade/game room - Full-service spa - Gym ### Family friendly - Arcade/game room - Laundry facilities ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Garden - In the mountains - Terrace ### Full-service spa - Facials - Hot stone massages - Sauna - Spa open daily - Steam room - Swedish massages - Treatment room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Pillow menu ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Composting - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Phone - Recycling - Safe ## Policies ### Check-in Check-in start time: 2:30 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 55.0 per day. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10.50 for children - Rollaway bed fee: EUR 55.0 per day - Facilities fee: EUR 40 per person, per day and includes use of: sauna; spa The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and cash This property uses solar energy Safety features at this property include a smoke detector Property Registration Number H-35/0365 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Children under 13 years old are not allowed in the spa without adult supervision ### Property is also known as Parador Cruz Tejeda Hotel Vega de San Mateo Parador Cruz Tejeda Vega de San Mateo Parador Cruz Tejeda Hotel Parador Cruz Hotel Parador Cruz Tejeda Parador Cruz Hotel Parador De Cruz De Tejeda Gran Canaria Parador Cruz Tejeda Vega Mateo Parador de Cruz de Tejeda Hotel Parador de Cruz de Tejeda Vega de San Mateo Parador de Cruz de Tejeda Hotel Vega de San Mateo ## Frequently asked questions ### Is Parador de Cruz de Tejeda pet-friendly? ### How much does it cost to stay at Parador de Cruz de Tejeda? ### How much is parking at Parador de Cruz de Tejeda? ### What time is check-in at Parador de Cruz de Tejeda? ### What time is check-out at Parador de Cruz de Tejeda? ### Where is Parador de Cruz de Tejeda located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Parador de Cruz de Tejeda Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 8.4 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 201 8 - Good 119 6 - Okay 36 4 - Poor 6 2 - Terrible 7 ## Reviews ### 8/10 Good #### Michel 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very friendly staff - beautiful breakfast buffet - open fire in the lounge - fantastic views! ##### Michel Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Peer 11 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent location in the mountains. My room was on right under a conference room which apparently also is used for parties. Last night of my stay there was insane noice / party and personal loud fights until midnight. That I could have been without. Staff is very helpful and kind and the location of the place is fantastic. Worth to visit. ##### Peer Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Joanna 22 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Most amazing view, beautiful hotel. ##### Joanna Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Marika 8 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location, fantastic view from hotel room, spa is nice, perfect start for trial walking ##### Marika Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Dr Alison 27 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful setting, great spa with part of pool outside overlooking the valley. Very varied breakfast and dinner was good too. We thoroughly enjoyed our stay! ##### Dr Alison Stayed 2 nights in Feb 2024 ### 8/10 Good #### Eric 22 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A unique place to experience the beauty of Gran Canaria. Great team to serve you with a smile. Good food. Amazing spa set-up. ##### Eric Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Kirsty 14 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Walking trip Walking holiday Camino de Santiago de Gran Canaria. This was second night of our walk it was an excellent place to stay and the Spa facilities were a treat for our tired legs. We ate a the bar cafe which served a good selection of food at a reasonable price. Great views from the room bar and spa ![](https://a.travel-assets.com/ugc/hotel-reviews/A0308CED4DA0604FBE83E0112B488C10B5207F6F1731584094990.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BCC7AE2FFEE837A91617BD9ED22A7B20F5E5B5DB1731584095630.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B27CA1FB6847D9F58A5A426B0AF12D296AC042041731584095391.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BAE32DACF3B2CD2535F3A181AD149875096FE04D1731584095954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kirsty Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Dick 27 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous This Parador has wonderful views and is a superb base for walking. Good restaurant and excellent service. ##### Dick Stayed 2 nights in Feb 2024 ### 8/10 Good #### Gunnar 19 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel, fantastic view (if nice weather) A nice hotel on the very top of the island. A big nice balkong, that we did not use due to constant rain and wind. Furthermore it was covered in clouds all the time. Weatherwise we were unlucky, but we can’t blame the hotel for that. With sunny weather we would have had a fantastic View! ##### Gunnar Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Maximiliano 22 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay. Beautiful surroundings Hi have to recommend. This place even if is for one night . We stayed for two nights and was enough as we were not prepared for trekking and this is the main attraction to the area. The pros: great spa, the restaurant team good food(make sure you book the half board option) not much around to go for dinner And the views. Ask for room with view The con: I think reception staff could have been trained better. The guy doing the check in was not interested at all, unlike the F&B team who were great and providing a friendly service, this was not the cas EOF reception The hotel rooms need a bit of updating, see photo shower and hairdryer. Pillows not very comfortable But would come back for sure. Had a good time here ![](https://a.travel-assets.com/ugc/hotel-reviews/52e42e76-ad39-4698-b288-b0b313c5b80e-1747904911142.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d3eef213-a56b-4814-86ba-1798d3c145f8-1747904911567.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maximiliano Stayed 2 nights in May 2025 ### 8/10 Good #### Alison 13 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities The location is great and staff friendly and efficient. Dinner and breakfast was good too. Downside was the 35euros to use the spa for an hour and a half - overpriced for what it is. There is a lovely lounge area that is not put to any use. They light a fire about 5pm and then just let it go out so later in the evening when a fire would be nice it’s just ashes. Would be good if they served after dinner drinks in this area but it’s just dead. ##### Alison Stayed 3 nights in Jan 2025 ### 8/10 Good #### Hannu 16 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Stunning view Lovely hotel in the mountains of Canary Island. Great for hiking activities and outdoor life. Stunning view. English skills of the personnel (in reception too) were limited. We stayed at the 5th floor. Room was spacious, but inner walls thin. Unfortunately we heard everything from neighbours room, when they came back at 2:30 am. So the quality of the sleep wasn’t very high. (Wall was so thin, that we heard their normal conversation clearly) Excellent breakfast and restaurant in the hotel. Loved the location. ![](https://a.travel-assets.com/ugc/hotel-reviews/C7DBE706F423D038E3FAE5E3F82DBDC3E7523BA81737011868166.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hannu Stayed 1 night in Jan 2025 ### 6/10 Okay #### Susanne Ejby 24 Nov 2023 Liked: Cleanliness Excellent location. The Parador seems a bit worn out. The quality of the standard rooms differs a lot. The top floor rooms are not very attractive - no balcony and difficult to stand up straight - they are sold as the same standard as the fine large room with a nice balcony which seems very very strange. ##### Susanne Ejby Stayed 1 night in Nov 2023 ### 6/10 Okay #### Verified traveller 30 Jan 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Awesome views, service not so awesome One night. Clean room and views are awesome. Heating was on night and breathing air went so bad, had to open door in middle of night to get some fresh air. Service in breakfast was bad, you need to order warm foods but noboby didnt take our order so we ask waitress close by, can we have warm foods and she look so angry and asked angry voice what you want. Breakfast food was ok, not best not worst. ##### Verified traveller Stayed 1 night in Jan 2024 ### 6/10 Okay #### Melissa 24 Nov 2023 Liked: Cleanliness, property conditions & facilities Disliked: Amenities The hotel is in an amazing location with spectacular views. The rooms are spacious with balconies overlooking the views. There is no pool other than as part of a spa complex you have to pay €35 to enter for 2 hours. After you have hiked in the area there is nothing to do at the hotel. Breakfast was fine - good choice and ok service (although the tables were left uncleared) but dinner was very disappointing. The room is very brightly lit and feels like a school dinner hall to me, the first night we had to wait 15 mins in a queue to be seated and then service was very slow and stressed. It was clearly understaffed. The second night we went earlier and were seated quicker but this time our food arrived before anyone had served our drinks and the waiter then nearly threw the wine and water at us in a panic. The food was ok but not amazing. The cafe/bar had only 1 member of staff who was working incredibly hard and we had to wait ages to be served. A couple we had met gave up and didn't get a drink at all. Surely if the hotel employed more staff they would sell more drinks and snacks and pay for the extra staff easily! All in all the views are the best thing about the parador and the customer experience could be dramatically improved. ##### Melissa Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Rachel 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this place and the people who work there - an experience we will never forget. ##### Rachel Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Nathan 2 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good times ##### Nathan Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Rebecca 21 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stunning Retreat We will be back, beautiful! ##### Rebecca Stayed 1 night in Sep 2025 ### 8/10 Good #### Garry 18 Oct 2025 Liked: Cleanliness, property conditions & facilities, room comfort Breakfast was variable with service. For example we offered coffee on the 2nd day, but not the 1st!! ##### Garry Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Diana 14 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property and its surroundings are incredible and a unique experience! ##### Diana Stayed 1 night in Sep 2024 ### 8/10 Good #### Juuso 11 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Juuso Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Julie 12 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### As great as expected Great hotel, what a view! The breakfast was worth paying extra for as it's home made and very fresh. We also enjoyed having dinner on our first night - good quality local food. It's the perfect location for hikes. Also loved the lounge with the cheminee! ##### Julie Stayed 2 nights in Dec 2022 ### 10/10 Excellent #### Jean Michel 1 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities Terrible breakfast services ##### Jean Michel Stayed 7 nights in Jun 2024 ### 6/10 Okay #### Jim 21 Jun 2024 Liked: Cleanliness, property conditions & facilities, room comfort Floyy ##### Jim Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Verified traveller 19 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing views An absolute must for a one-night stay. We chose this hotel for the phenomenal views and easy hiking access and it did not disappoint. Overall I'd give it 4/5\. We stayed for 3 nights and there are some areas they could improve in. First of all, the spa is not free for hotel guests. This was not made clear before booking so it's something to keep in mind. You're also limited to 90 minutes. The pool shown in all the pictures does in fact belong to the spa so you won't have access to it as a hotel guest - unless you pay to access the spa for a bit. Some spa features were broken or not working and there wasn't much variety offered. The women's bathroom door doesn't lock and if anyone leans on to it, it lifts the whole door from bottom up, an accident waiting to happen. Fantastic view, but as a guest, you get the same view from your room. The only redeamable side of the spa were the lovely ladies who gave our massages, fantastic. 3/10 Restaurant - absolutely delicious food and great fantastic views 10/10 Hotel stay - I'm not sure if the aircon was broken or we were unable to make it work. But it was definitely hot in the room. The bathroom didn't have proper ventilation so a stale bathroom smell always greeted us upon arrival. Daily upkeep was not up to a 4 star hotel standard. None of our towels were changed, even though requested. 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