Short stay but it was very good. The staff is very friendly and spoke English. The room was clean and comfortable. I was lucky and got a gorgeous view of Tokyo Tower. Though I think all rooms face outward so no matter what room there should be some view of the city.
In the lobby there are a few restaurants. One of which I ate at and had a great experience. I asked about what kind of tea I was having (roasted green tea) and the server brought out the leaves themselves for me to view! It was awesome.
When checking out I had a large luggage with me that I was planning to haul all the way to Osaka by myself. Before I left but after I checked out I asked if they could ship it to my other hotel and they could! The staff was very accommodating even after I checked out to take care of me.
Overall was a wonderful experience and I hope to stay there again.
S from California
Connected via underground and overhead walkways to Shidome Station and surrounding Media City buildings, this hotel is part …More
My job requires that I travel and I enjoy it! Top notch hotel with great amenities and views - like all other reviews state.
Top floors of Tokyo's tallest building. I wasn't facing Tokyo tower nor Mt Fuji but had great city views
Large rooms with very large bathrooms. Toto bidet, multiple sinks, separate shower.
dani from New York
Located in the highest building in Tokyo, guest rooms are not only spacious but have spectacular view of Tokyo with the most …More
Service is very good! Location is excellent, if you are traveling by JR or taking the Tokai Shinkansen. Rooms are well lit. The East Tower rooms, bathrooms and especially the bathtubs are tiny. Can't leave your suitcase open or there is no place to walk. If you'd like a roomier stay, you might go with the Grand Takanawa Prince, up the hill. Great free Wi-fi. The Greener Clean service is good if you stay more than two nights. You can opt to not have your room cleaned and they give you a ¥500 coupon which can be used at most restaurants, gift shops and the 7-11 in the complex. Did it every other night. Great value for the price.
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