I stayed at La Flora for 5 nights at the end of October. From the moment I walked in the front door, I felt welcomed. It was as if I was staying with friend's. Anything I needed or wanted they either provided or directed me to where I could find it ~ including a hair and nail salon nearby. Every time I passed the front desk, I was cheerfully greeted and asked if all was well with my room and my stay. One day, my rental car had a flat tire and I needed to be in the city before taking care of it. They called me a taxi and I left the keys with them along with money for the parking meter. When I returned that evening they had taken care of my flat tire!!! I was speechless, who is that nice? The manager Ros was so kind and genuinely interested in my stay. Carlos, Nelson and Luis worked at the desk and helped with luggage, any questions, restaurant suggestions, faxes and also worked on the flat tire issue for me. They were all so very professional. I can't wait to go back with my hubby!
Staff and Hotel was very nice! Location was great!!! Only disappointment was the food from room service. Just not good. But it was probably because they had two huge weddings going on in the hotel and the kitchen was probably very stressed. Not a biggie, hotel is located near the greatest restaurants in Miami!
"Will never stay anywhere else while in South Beach"
Excellent location close to the beach, shopping, restuarants, and activities. Staff was very friendly and knowledgeable about the area. Complimentary breakfast was delicious. They also offer a social hour at 6pm offering wine, cheese and fruits. The room was clean, comfortable, spacious and tastefully decorated. We will definitely stay here when returning to South Beach Miami!!!
This is the best hotel in South Beach hands down. The rooms are all beautiful and the hotel staff makes it all worthwhile. We were celebrating our anniversary and they gave us a complementary bottle of wine to mark the occasion. Thank You Boulan staff you all are amazing!!
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