Needed a cheap nights accommodation and the Banff Y delivered, what made it so much better was the high standard of comfort and very helpful staff. Only stayed the night but will be going back again if we have the chance to visit Banff again.
From the moment we arrived till the Valet Parking attendant returned our vehicle we were made to feel special and important !! The staff were very friendly, in such a way that it made you feel as though you have known them for years . Grapes Wine Bar was amazing and the Castillo restaurant was a wonderful dining experience. Brunch in the Biw Valley Grill is a must !!! Highly recommend the Banff Spings Hotel
Hotel is nicely located on a side street right in the heart of downtown Banff. There were many restaurants all within a minute walk and it's only a few feet from the main street (Banff Ave). The front desk staff (at least the gentleman I dealt with) was extremely friendly and helpful. Underground parking is available (small fee) and might be a little cramped if you have a full sized truck (although there were a couple down there). Found the beds a little hard for my liking but this is a personal thing. Across the road from our room was a restaurant/bar, this might be an issue during the warmer months (noise) but definitely not when we stayed. Free continental breakfast was ok. Very enjoyable stay and will definitely stay again without hesitation.
Go to Banff each year in November with the ladies and this was first time we stayed at the Ptarmigan Inn. It's a great hotel, friendly staff, great hot/cold tubs/sauna, and the free breakfast was in an actual restaurant with sausages, bacon, eggs, pototatoes, muffins and an omelet centre - it was fantastic.
We decided that next year we will try the Ptarmigan again.
The valet brought my vehicle to me.
My back window was dirty ... So he offered to take it back down to clean for me! When I got my vehicle back.. the whole vehicle had been washed! OUTSTANDING service!
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