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Tunnel Mountain Resort

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Indoor pool
Terrace/patio
Terrace/patio
TV

Overview of Tunnel Mountain Resort

VIP Access

Tunnel Mountain Resort

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Contactless check-out
Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1

Explore the area

  • Popular LocationBanff National Park Information Centre3 min drive
  • Popular LocationTunnel Mountain4 min drive
  • Popular LocationBanff Centre for Arts and Creativity4 min drive
  • AirportBanff, AB (YBA)10 min drive

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About this area

Banff

Located in Banff, Tunnel Mountain Resort is in the mountains and in a national park. While the natural beauty of Tunnel Mountain and Banff Gondola can be enjoyed by anyone, those looking for an activity can explore Upper Hot Springs. Travelling with kids? Consider Banff Park Museum and Cross Zee Ranch. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowmobiling and snowshoeing. Guests appreciate the lodge's quiet location.
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Map

What's nearby

  • Banff National Park Information Centre - 3 min drive
  • Banff Lake Louise Tourism Bureau - 3 min drive
  • Tunnel Mountain - 4 min drive
  • Banff Centre for Arts and Creativity - 4 min drive
  • Banff Springs Golf Club - 10 min drive

Getting around

  • Banff Station - 3 min drive
  • Calgary International Airport (YYC) - 94 min drive

About this property

Tunnel Mountain Resort

3.5-star, family-friendly lodge near Banff Centre for Arts and Creativity
Along with an indoor pool, this smoke-free lodge has a fitness centre and a sauna. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This Banff lodge provides complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include free toiletries and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in September 2018.

Recreational amenities at the lodge include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, Filipino, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle
  • Ski shuttle nearby

Things to do

  • Fitness centre
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Fridge

Conveniences

  • Free newspapers in reception
  • No lifts
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Renovated guest rooms – September 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Fridge
  • Hob
  • Toaster

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board (on request)
  • Recycling

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Policies

Check-in

Check-in from 4 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 per room (up to 50 lbs/23 kg)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1003 out of 1610 reviews
5 - Excellent 62%
Rating 4 - Good. 476 out of 1610 reviews
4 - Good 30%
Rating 3 - Okay. 84 out of 1610 reviews
3 - Okay 5%
Rating 2 - Poor. 32 out of 1610 reviews
2 - Poor 2%
Rating 1 - Terrible. 15 out of 1610 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
very clean, but kitchen utensils were a bit lacking. Its hard to cook without any pan holders or use plastic grade cooking utensils. The location though is amazing... quiet and serene!
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great experience. However, I didn’t notice there were 15 CAD per room food credit.
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unit was well equipped and there was a bus stop just in front. Staff were knowledgeable and helpful, the bbq was clean
Stayed 4 nights in Jun 2022

2/5 Poor

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Nothing unique . The property was quite far from the city centre. We were given a room in the basement which were probably mentioned somewhere in fine lines on Expedia website while booking the room . The price paid is not worth for staying in a basement. The staff refused to provide an invoice.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great for new families. The studio we stayed in had a kitchen, bath tub and clean floors all necessary for our 8 month to enjoy herself. Glad we booked this type of apartment. We had a fantastic vacation.
Stayed 3 nights in Jun 2022