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"Lovely welcome and no complaints about the room. "

"Our room was a suite (with balcony), and it was the nicest suite I have ever stayed at besides Toledo (Spain) and the most prestigious hotel suite in San Francisco, CA. It was 2.5 blocks easy walk to the Harbor and the Empress where we had high tea reservations. The staff (immigrants from Philippines and Wales) were highly professional, helpful, efficient, and wonderful! The large kitchen was fully equipped, including a washer and dryer (summer amazing), and I was most impressed with the recycling bin with 4 types of recycling options. Hotel also had the first composting bin I have ever seen, which we happily used… Most impressive and environmentally friendly! Only negative was the traffic noise from idiots with loud mufflers: closing windows eliminated the noise. Loved all the window blinds that kept room dark so I could sleep in, after a long days travel. In sum, this was one of the best suites I have ever stayed at. Very highly recommended! "

"Extremely convenient to downtown and all central areas. Lovely facility with very clean and well maintained rooms. Worth the price. "

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"Manager was very friendly and helpful! "

"The Oswego is a really inviting and well maintained building that gives a "home away from home" feel. We love the windows, natural light and quality kitchens that allow for full living. The location makes our stay fully walkable and enjoyable. Next time we will try to get a room with a view of the inner harbour:)"

"Stayed in a 1-Bedroom Suite — big room, sofabed + kitchen + fridge. Clean & European style. No AC in summer but they gave 5 fans. Overall, good value and perfect location, walking distance to everything."

"We stayed in 4 other hotels during our adventures on Vancouver Island and the Fairmont was the best for Cleanliness, helpful staff, bed comfort and amenities. It costs equivalent to a neighbouring property that we found disappointing. Walk to pretty much everything you want from here and the grounds are pretty."

"Beautiful property. Our room had a view of the harbour. Although there was a shortage of wait staff, the staff were friendly hardworking and did their best to keep everyone happy. The inside and outside bar were favourite stops before bed after we explored all day. There is some smart technology on the toilets which is great ( we have one at home that is a step up but this was refreshing to see as more environmentally friendly). "