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From pulling up front to entering the hotel lobby I was impressed with the old world charm of this hotel. The staff were welcoming and did their jobs at making the check in as smooth as possible. The porter/valet was also sent to our room to see why the tv was not working and he was able to reconnect ...
Our room was beautiful! We loved the jacuzzi tub, heated bathroom floor, luxurious duvet and most of all the view was amazing. The lounge in the resort has great food and the happy hour for drinks and appetizers was great as well! I would recommend this hotel to anyone!
I booked at Expedia and my booking states 2 Queen bed. When we arrived it was only 1 queen size bed and the room was totally depressing. I talked to the hotel staff and they are very nice and accommodating. I upgraded the room for additional 20$ per night. I guess the lesson here is always check ...
We love the location, and the price. Only complaint was the room was to hot and we had no control over temperature.We opened our windows at night, but then we got the noise of the traffic. All in all a good stay.
This is a can do hotel, never did I hear "I don't know, I'm not sure". Staff is knowledgeable, professional, friendly and SMILING. This was our second stay for my daughters birthday and it didn't disappoint. I always recommend a stay here at least once... it's all you'll need to make it your regular ...
Hotel was clean and tidy, elevator was small and rickety. Staff were extremely helpful. Phone didn't work however, nobody came to fix it even after we complained (they told us they would send someone the next day). Room was on the small side for 4 of us but with the kitchenette included it was definitely ...
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