Tenerife Waterpark Holidays

Lovely place for its rooms, balcony, swimming pool and staff. Their chlorine levels are suspect and caused ear infections in both our children, and their WiFi is problematic. If they can rectify these issues, along with a better breakfast, it would be somewhere I’d be happy to return to.

Average 3* hotel. Upon arrival, there was a distasteful smell around the reception area. Staff at check in was very helpful but after subsequent interactions with the staff seemed quite dismissive and less welcoming which was a shame. Room was clean and basic amenities provided but no general waste bin bags available. We were only staying 3 nights so we would not buy bin bags. Also no room service since we were only staying 3 nights. View from room was average.

Food quality and staff helpfulness

Wasn’t checked in at the preferred reception for some reason ? Also the butler service was non existent in preferred club areas. Apart from that the hotel and service was excellent

ideally located beyween costa adeje and playa de la americas. Very clean with excellent facilities

Average 3* hotel. Upon arrival, there was a distasteful smell around the reception area. Staff at check in was very helpful but after subsequent interactions with the staff seemed quite dismissive and less welcoming which was a shame. Room was clean and basic amenities provided but no general waste bin bags available. We were only staying 3 nights so we would not buy bin bags. Also no room service since we were only staying 3 nights. View from room was average.

Food quality and staff helpfulness

Wasn’t checked in at the preferred reception for some reason ? Also the butler service was non existent in preferred club areas. Apart from that the hotel and service was excellent

Lovely location and apartment

Average 3* hotel. Upon arrival, there was a distasteful smell around the reception area. Staff at check in was very helpful but after subsequent interactions with the staff seemed quite dismissive and less welcoming which was a shame. Room was clean and basic amenities provided but no general waste bin bags available. We were only staying 3 nights so we would not buy bin bags. Also no room service since we were only staying 3 nights. View from room was average.

We went for stag do and found that location wise it was perfect. The Breakfast wouldn't meet the standards for everyone but for what you pay there was no complaints. There are also plenty of alternative places within walking distance if you want to get food. We also visited Siam Park which is about a 10/15 minute walk from reception but be prepared as it's uphill. The reception staff were great and polite and the pool was big and warm. It did look like they had some Childrens entertainment there and they advertised a foam party, I wouldn't regret staying there again.