Tenerife North All inclusive Holidays

Very nice rooms, great location, very clean

On check-in for 5 days, I was put in a room with disabled access. I was not advised of this but when I saw it, thought it would be fine. The first time I showered, I found that the water spread all over the floor. To me, it was obvious that the cause was a tiled floor with poor slope design. I was told there was no other room to move me to, but they would send a technician to look at the drain. Three visits and a new drain cover did not fix it (no surprise as it was the floor at fault). Meanwhile, I had to use the extra towels to dam the water and try to keep it contained to flow down the drain. The final straw was on my last morning shower before checkout - a large cockroach came up through the bigger holes in the "new" drain cover. The maid service is not daily and despite requesting it one day, they said my do not disturb sign was up when they came - did not get any in the 5 days. In general, the layout of this hotel is very complex and not easy to navigate around - more, better signage would help. The priority clearly is given to timeshare owners and not the casual visitor like myself.

Clean restaurant and bar/pool, helpful staff, rooms were a bit outdated but with good views - food let it down.

Nice accomodation for backpackers. Clean, rustical.

We had one of the most amazing experience. The staff is so nice and helpful, they really go the extra mile to make your stay as comfortable and easy as possible , the room was very clean and spacious. We will definitely come back.

This resort is everything but luxury. The elevators are cramped, the carpets are worn, premium alcohol costs extra, and even towel exchanges are restricted. There is no option to get bottled water in a glass bottle, so guests are expected to use the tap water provided on the floors. Even the suites do not have proper coffee machines, just a bottle of water and cheap packet coffee. The whole experience feels extremely basic. Calling this a three star hotel would honestly be generous. On top of that the Italian specialty, joke restaurant charges $28 for tricolor filet mignon which supposed to come with multi color side dishes and it comes by itself and it’s overcooked zero Service zero character. Please do not stay in this resort if you could help it it’s horrible once you realize you’re paying for 5 Star Pl. and you get a Amo Holiday Inn three star experience.

Very nice rooms, great location, very clean

Nice accomodation for backpackers. Clean, rustical.

Not a 5 star hotel and the room although it was very big and nice, was dirty, particularly the bathroom. The pools are old and quite small, if you want to go to the beach you need to walk 25mins. There isn’t good coffee around and nothing to do. I don’t recommend it at all.

Very nice rooms, great location, very clean