Tenerife South Waterpark Holidays

Excellent location in the heart of La Laguna. Easily walkable to restaurants, shops, bus station. Paid parking lot one block away. The kitchen has sink, refrigerator, utensils, microwave, coffee maker, and hot pot. No stove or oven but I didn't need them. Staff was responsive via Whatsapp with logistics and helpful with recommendations too. Beautiful, peaceful, shared jardin. I would definitely stay here again.

The rooms were well designed and clean but we found the pillows really uncomfortable. Around the outside sun-bed area, the hotel staff decided to steam clean the beds for an hour which was noisy and annoying, I came on holiday to get away from the sound of a vacuum! The food selection was good but we found it luke warm, a microwave would be good so you could heat up the buffet food, lastly the orange juice was fake, I would of expected real orange juice in Spain also a coffee machine to offer a range of coffee would of been nice. The hotel has not much around it, but the local bus is reasonably priced and very reliable. The staff were very friendly and helpful.

View was amazing! Friendly environment.

Everything was perfect -the location, view, room, pools, spa! Don’t stay anywhere else. The hotel also has a cool history.

Nice and quiet with beautiful landscaping.

Nice and quiet with beautiful landscaping.

Everything was perfect -the location, view, room, pools, spa! Don’t stay anywhere else. The hotel also has a cool history.

Excellent hotel. Staff are amazing. Plenty of choice in the buffet. Particularly enjoyed The Beach Club restaurant. Pools are heated and there’s always loads of sunbeds available. Pool towels are also provided. Enjoyed the evening entertainment and bar staff always walking around ready to fetch you drinks.

Excellent location in the heart of La Laguna. Easily walkable to restaurants, shops, bus station. Paid parking lot one block away. The kitchen has sink, refrigerator, utensils, microwave, coffee maker, and hot pot. No stove or oven but I didn't need them. Staff was responsive via Whatsapp with logistics and helpful with recommendations too. Beautiful, peaceful, shared jardin. I would definitely stay here again.

View was amazing! Friendly environment.

The rooms were well designed and clean but we found the pillows really uncomfortable. Around the outside sun-bed area, the hotel staff decided to steam clean the beds for an hour which was noisy and annoying, I came on holiday to get away from the sound of a vacuum! The food selection was good but we found it luke warm, a microwave would be good so you could heat up the buffet food, lastly the orange juice was fake, I would of expected real orange juice in Spain also a coffee machine to offer a range of coffee would of been nice. The hotel has not much around it, but the local bus is reasonably priced and very reliable. The staff were very friendly and helpful.

Excellent location in the heart of La Laguna. Easily walkable to restaurants, shops, bus station. Paid parking lot one block away. The kitchen has sink, refrigerator, utensils, microwave, coffee maker, and hot pot. No stove or oven but I didn't need them. Staff was responsive via Whatsapp with logistics and helpful with recommendations too. Beautiful, peaceful, shared jardin. I would definitely stay here again.

You will be staying in a section of a large resort. Your room may well be in amongst the all-inclusive families. Not an issue for us but if you are expecting exclusive adults only, then this is not the place for you. If you are expecting 5 star luxury, then this is not it. Don't spend money on a "premium/luxury" sunbed, the system felt like a scam, the service was terrible. We enjoyed sitting in the sun, we enjoyed breakfast and our room but anything app or service related ended up being met with impending dread. We were called many times by the manager to check we were ok after we wrote a complaint but it was all very awkward. We ended up ordering food for delivery from a place in the next village on two nights, the best food we had all week! They commented to us how bland the food was in the hotel without any prompting from us so it obviously has a reputation. I would suggest staying somewhere smaller that cares about the customer experience more.