Zippers Mountain Holidays

One of the best hotel stays I have experienced. I don’t say this often but I would definitely return when visiting Mexico again. The experience was nearly perfect. Additional comments below are to help improve future experiences. The concierge’s lack the motivation to share the night life were limited. We leaned about the places we asked about after our experiences. I had a dinner and a restaurant that had nightlife starting an hour later. It was disappointing that we didn’t know there was entertainment. Mainly a concierge could’ve advised a different dinner time so we could’ve enjoyed the entertainment. The rooms were accommodating with all the amenities, but the small detail finishes were a little rough. The staff was amazing. The hotel is very lucky to have a staff they have. I’ve never experienced such a friendly staff before. They are so kind, accommodating and friendly. But it was one staff member out of the 50 we interacted with that was a bit abrasive.

Drink ok, Love the food.

Lots of options for food and kid fried

Great staff, food and vacation!

We are regular guests. We have always had an exceptional experience.

This is a good property, only thing when you first arrive they are leaves everywhere and they were leaves in my jacuzzi and patio, it appears leaves are constantly falling, otherwise it’s a nice property. The food was great, waiter was amazing, all restaurant staff I interacted with was great the Chef and restaurant manager came out to check on me. I would definitely consider staying there again. You have the advantage of being able to visit the sister property which is a plus because it was a 1 day stay I didn’t have the chance to try the restaurants @ the other property. Boutique is right by the road there can be noise from all the traffic Downside was I never got an email from. The property prior to my stay but Jair Gutierrez my person concierge was helpful and had scheduled my dinner @ the restaurant prior to my arrival. The buttler also ran my jacuzzi that was nice

Great quiet place to rewind.

The scenery was beautiful and the weather was good, so our group arrived with great excitement, but the fountain at the entrance gate was broken, and in one bedroom, water was dripping from the bathroom ceiling and the floor was soaking wet, and the floor had not been cleaned, so it was dirty with grime, and there were no towels in the bathroom except for shampoo. I think they are very lax in their management.

Everything was amazing!!

This was by far the best all inclusive I have stayed at. I read reviews to be wary of which inclusive package to get. We chose the premium and asked for a bill copy for everything. All was good. We did not do any time share talks and were very up front about it. All the food was amazing as well- and I’m a finicky eater. Would go back again!

Amazing staff but the property is run down.

The resort is beautiful, the restaurant options are great, and the amenities were endless. We stayed for a full week with a large group and had a great time. I didn’t rate the resort a five because the service was inconsistent; we had a few inconveniences and staff did not handle the situation appropriately until we pushed for attention. The staff at the coffee shop were rude to me, and the service could be a bit slow at the restaurants. I enjoyed my time here but compared to Hyatt Ziva, we’d return there over this resort next time we visit Cabo.