Normandy Isle Mountain Holidays

This was an overall excellent experience. The room was nice and reasonably priced. There ended up being an ac issue where the room temperature wouldn’t drop below 77 degrees, which produced several sleepless nights. The communication with the rental temp was pretty horrid, we received a few ineffective ways to troubleshoot it; but nothing was ever fixed. We were even promised a follow up phone call the next day(post checkout) and were ghosted. This was pretty disappointing.

The pool closed to early and there isn’t a spa onsite but overall in a great location with be connected to the mall

Expected more for the price. Was a decent place but many things were either outdated or broken. Our door was propped open because the lockbox did not work making us feel uneasy when we arrived. Parking very confusing, took us a couple of tries to find the correct spot because the address is correct on Google Maps but does not direct you to the right place. Seemed more like I was out of place and not very comfortable.

Don’t even think— just book it! Loved this property and all of its amenities!

This was an overall excellent experience. The room was nice and reasonably priced. There ended up being an ac issue where the room temperature wouldn’t drop below 77 degrees, which produced several sleepless nights. The communication with the rental temp was pretty horrid, we received a few ineffective ways to troubleshoot it; but nothing was ever fixed. We were even promised a follow up phone call the next day(post checkout) and were ghosted. This was pretty disappointing.

The pool closed to early and there isn’t a spa onsite but overall in a great location with be connected to the mall

Fountain blue was amazing!!!! What a beautiful hotel!!! Very clean, good restaurants, and Super amazing staff!!!! I want to thank staff member in reservations named Brandon for being so wonderful, very professional and helpful. He made our experience a one. Thank you Brandon

Don’t even think— just book it! Loved this property and all of its amenities!

Great customer service

This was an overall excellent experience. The room was nice and reasonably priced. There ended up being an ac issue where the room temperature wouldn’t drop below 77 degrees, which produced several sleepless nights. The communication with the rental temp was pretty horrid, we received a few ineffective ways to troubleshoot it; but nothing was ever fixed. We were even promised a follow up phone call the next day(post checkout) and were ghosted. This was pretty disappointing.

I spent 3 days and was amazing, the location was incredible, the room beautiful, air conditioned and elevator worked and was good, the only problem is that they gibe you chairs for the beach and then they force you to pay for umbrella, I would rather dont have anything but the sneaky way the umbrella people worked was not good. But to be honest I would go back to that hotel many many more times, it was as beautiful as it was on the pictures and more.