Zippers Luxury Holidays

Rooms are clean. Staffs are friendly. Everything was perfect. the only down side is that the resort is not spacious. The main pools are kinda crowded.

First, the golf carts to get to any of the pools or restaurants is a hassle. Not always available, so you have to resort to walk, and if you don't like walking, think twice about this place. Then the main restroom for the 2-bedroom suite we stayed in had a jacuzzi tub that if you had a bad knee--forget about it! When I did go into the tub/shower as it's the only shower in that restroom, there was a huge blockage of rotten hair inside the drain rather plugging the drain. I called and told the front desk, but they did nothing. The cleaning person only took what I could take out with a tissue, and didn't clean out the remaining blockage. I called again, but nothing. Then there's the restaurant staff that doesn't quite want to do their job, don't listen to your order, and you have to ask over and over again. Waiting for an elevator there's a dresser/credenza that holds the hotel phone for your use to call for golf carts, etc, well some guests would leave dirty dishes on this dresser, and there sat a dirty plate and glasses for 1.5 days even with daily housecleaning, but none of them would pick this up. Then had to call 3x for more water, so if you're a water drinker like us, you'll have to make it a point that they need to stock your fridge. I just find that lazy and just don't care much about their jobs or keeping the hotel at its best.

The place is huge and clean. The residence rooms are disconnected from the pool and hote

Our stay at Las Ventanas was one of the best luxury experiences we’ve ever had. From the moment we arrived until the day we left, every detail was flawless. The service was truly exceptional—honestly a 20/10. Every member of the staff made us feel genuinely cared for, anticipating our needs before we even had to ask. We felt treated like royalty throughout our stay. The resort itself is incredibly private, peaceful, and stunningly beautiful. The atmosphere is elegant without feeling pretentious, making it the perfect place to relax and unwind. Every corner of the property is immaculate, and the attention to detail is second to none. If you’re looking for true luxury, privacy, and world-class hospitality, Las Ventanas exceeds every expectation. We can’t wait to return. Special things to Samuel and Gerson our butlers for making her stay exceptional♥️

Rooms are clean. Staffs are friendly. Everything was perfect. the only down side is that the resort is not spacious. The main pools are kinda crowded.

The place is huge and clean. The residence rooms are disconnected from the pool and hote